Specialist Case Manager

Wise Group; Hamilton; Remote; NZD 65,000 - 90,000; Full time

Benefits offered by this job

Increased KiwiSaver contributions

Fifth week of annual leave after 12 m

Two paid wellbeing days per year

$250HealthNowcard for you and your whӕ

Job summary

The People’s Project, part of Wise Group, is hiring a Specialist Case Manager in Hamilton. You’ll support people to access and sustain housing, navigating complex needs and systems while working Monday–Friday in a 40-hour week. The role aligns with Housing First principles and focuses on equitable outcomes.

You’ll collaborate with landlords, health services, and social services to co-create housing and wellbeing plans, ensuring dignity and mana guiding every interaction.

Qualifications

• Experience in mental health, addiction, housing or social services.
• Ability to work with complex, intersecting needs and to navigate systems.

Responsibilities

• Meet people where they are in the community or in their homes.
• Build trusting relationships grounded in mana and dignity.
• Co-create housing and wellbeing plans with clients.
• Work with landlords, health providers, and social services to support tenancies.
• Navigate across systems (MSD, Kāinga Ora, ACC, health services) to remove barriers and advocate equitable outcomes.
• Support people to sustain tenancies and stay connected to communities.

Job description

We’regrowing again, andwe’relooking for practitioners who bring sound judgement, disciplined practice, and confidence working with complexity.

Summary

At The People’s Project, our work continues to evolve as we strengthen how Housing First is applied in Aotearoa New Zealand. We work alongside people experiencing homelessness through relationship-centeredpractice, sound judgement, consistency,strong systemnavigation, and a focus on sustainable housing outcomes.

If you have experience in mental health, addiction, housing, or social services and can combine professional warmth with strong decision-making and consistency under pressure, this could be the role for you.

Who we are |Mōmātou

At The People’s Project, we partner with people to make homelessness inKirikiriroarare, brief, and non-recurring. Guided by Housing First, we support people into housing quickly and then walk alongside them to build the foundations for sustained wellbeing.

We are a committed team working alongside landlords, health services, and community to create lasting change.

We value diversity and are committed to creating an inclusive environment where people are respected, safe, and able to be themselves. This includes embracing cultural identity, lived experience, and diversity in all its forms. We know that strong outcomes are built through different perspectives, and we actively work to ensure our practice is inclusive,non-judgmental,and grounded in equity.

The opportunity |Mōtēneitūrangamahi

As a Specialist Case Manager, your mahi will focus on supporting people to access and sustain housing while navigating complex, intersecting needs. This role reflects the continued growth of our service and the strengthening of our Housing First practice.You’ll be working 40 hours per week in Hamilton, Monday to Fridaywith flexible start/finish times between 7am-4:30pm.This role aligns with the Social Worker pay spine.

As our teams evolve, we are strengthening capability across several focus areas:

Complex Needs - Health and System Navigation

Supporting people with significant and enduring needs to navigate health and social systems.

Housing Pathways

Working across the housing system including private rental markets, landlords, andKāingaOra to secure and sustain homes.

Reintegration

Walking alongside people as they transition from housing instability into sustained, secure housing.

Community and Whānau Connections

Strengthening relationships, buildingconnections, and supporting people to sustain tenancies and reduce isolation.

Whatyou’lldo | Ō mahi

• Meet people where they are in the community, in public spaces, or in their homes
• Build trusting, respectful relationships grounded in mana and dignity
• Co-create housing and wellbeing plans
• Work collaboratively with landlords, health providers, and social services
• Navigate and work across systems (including MSD,KāingaOra, ACC, and health services) to remove barriers and advocate forequitableoutcomes
• Support people to sustain tenancies and remain connected in their communities

What we offer | Āmātouratonga

• Increased KiwiSaver contributions
• Fifth week of annual leave after 12 months
• Two paid wellbeing days per year
• $250HealthNowcard for you and your whānau

About you |Mōu

You bring professional warmth, sound judgement, and disciplined practice. Youdemonstrateemotional regulation, consistency under pressure, clear professional boundaries, and strongsystemsnavigation.

You value diversity, inclusion, and culturally responsive practice, and understand the importance of working in ways that uphold equity and mana. You bring anon-judgementalapproach and are able to work respectfully alongside people of all identities and backgrounds.

At The People’s Project, we believe everyone deserves a place to call home and a sense of belonging. Our mahi is grounded in mana, equity, and walking alongside people without judgement. We are committed to making homelessness inKirikiriroarare, brief, and non-recurring, and we are looking for people who genuinely connect with thiskaupapa.

The People's Project is part of the Wise Group. For more information, visit our websites www.wisegroup.co.nz and thepeoplesproject.org.nz.

Closing date

16 November 2026. We will be shortlisting while the advert is open.

Contact:

Please contact Wendy Grant (Team Leader) on 027 210 7121 [e-mail] if you have any questions.

All new appointees require background checking. Under the requirements of the Children's Act 2014, new employees that are identified as coming under this act are required to undergo further safety checks as part of the recruitment process. Note: The Criminal History Check is Exempt from The Clean Slate Act. Therefore, the

Clean Slate Act does not apply to this position. Please declare any offences (even outside 7 years) in your application.