Software Specialist & Technical Analyst

ASB Bank Limited; Auckland; On-site; NZD 110,000 - 160,000; Full time

Benefits offered by this job

Health insurance

Parental leave

Flexible leave

Customisable benefits

Job summary

ASB Bank is seeking an experienced Software Specialist - Technical Analyst to join our Digital and Engineering practice within the Customer Tribe. You will turn complex problems into clear, deliverable outcomes by analyzing with Product Owner, engineers and operations, and by shaping backlog with the squad.

You will map processes, define requirements, and validate solutions against regulatory and risk obligations, while supporting change readiness and training material development.

Qualifications

• Seven+ years in technical analysis in complex environments; financial services/regulatory change a plus.
• Strong toolkit: BPMN, elicitation, business rules, user stories, acceptance criteria.
• Proven process improvement: simplify workflows and design practical future-state processes.
• Able to manage RAID risks and dependencies with stakeholders, including CXOs.

Responsibilities

• Partner with stakeholders to understand problems, define scope, and translate needs into clear requirements and acceptance criteria.
• Map current and future processes, identify pain points and opportunities for automation and improvement.
• Ensure requirements are feasible, traceable, and cover data, rules, integrations and workflow behaviour.
• Facilitate workshops, drive clarity on outcomes, and support backlog shaping and prioritisation.
• Support test planning and validate delivered solutions meet regulatory and risk obligations.
• Prepare the business for change including operating-model impacts, procedures and handover to BAU.

Skills

Technical analysis

Cross-functional skills

Agile delivery

Stakeholder management

Requirements elicitation

Process mapping

Data flows

Documentation

Tools

Azure DevOps

Jira

Job description

ASB Bank is seeking an experienced Software Specialist - Technical Analyst to join our Digital and Engineering practice within the Customer Tribe. You will turn complex problems into clear, deliverable outcomes by analyzing with Product Owner, engineers and operations, and by shaping backlog with the squad.

You will map processes, define requirements, and validate solutions against regulatory and risk obligations, while supporting change readiness and training material development.