SME Client Manager

Aon plc; Tauranga; Hybrid; NZD 65,000 - 90,000; Full time

Benefits offered by this job

Health and Life Insurance

Income Protection

Wellbeing days

Employee Assistance Programme

Job summary

Aon plc is seeking an Account Manager to develop and grow a diverse client portfolio within the insurance broking space. You will identify new business opportunities and strengthen strategic partnerships, collaborating with clients, underwriters, and Aon stakeholders to develop tailored value-creating strategies for long-term success.

You will manage client servicing, renewals, and premium calculations while delivering high-quality service and clear, timely communication across multiple

Qualifications

• Proven experience in insurance broking and portfolio management.
• Excellent written and verbal communication skills.
• Strong organisational abilities with multitasking capabilities.

Responsibilities

• Managing client servicing requirements on a day-to-day basis.
• Identifying opportunities for growth within existing client base and new business.
• Providing professional, accurate responses to client needs via external stakeholders.
• Preparing proposals for new business opportunities.
• Coordinating client renewals and preparing premium calculations.

Skills

Communication skills

Organisational skills

Microsoft Excel

Microsoft Word

Microsoft Outlook

Education

L5 Fire and General Qualification

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Aon is in the business of better decisions:

With our commitment to your development, this career pathway could see you progress into various roles within the AON business. We have teams based locally and around the globe, so joining the AON team means you have access to a range of knowledge and skill sets across various fields.

About the Role

Join a team where relationships, expertise, and innovation drive success. As an Account Manager, you will be entrusted with developing and growing a diverse client portfolio, identifying new business opportunities, and strengthening strategic partnerships. Bringing your technical broking expertise, you'll collaborate with clients, underwriters, and Aon stakeholders to develop tailored strategies that create value, drive retention, and support long-term success.

Some of your responsibilities will include:

• Managing client servicing requirements
• Identifying opportunities for growth both within your existing client base and new business
• Providing professional, accurate and efficient responses to client needs through liaison with external stakeholders!
• Preparing proposals for new business opportunities
• Coordinating client renewals and preparing premium calculations

Skills and experience that will lead to success

You will have proven experience in insurance broking and managing your portfolio, not only that but you will have the ability to deliver high quality client services and have exceptional communication skills.

A few other key requirement will be:

• Outstanding written and verbal communication skills
• L5 Fire and General Qualification!
• Strong organisational skills and the ability to juggle multiple responsibilities
• Competency with Microsoft Excel, Word, and Outlook

Why Aon?

We don't just talk about better ways of working- we live it, every day. Here's what you can look forward to:

• Friendly, collaborative teams both locally and across the globe.
• Comprehensive onboarding and continuous professional development.
• Opportunities to grow and progress across different areas of our business.

What’s On Offer?

• Continuous learning and professional development opportunities
• Health and Life Insurance, plus Income Protection options
• AON wellbeing days per year.
• Employee Assistance Programme (EAP) services

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, religion, sexual orientation, gender identity, national origin, age, disability, marital, domestic partner status, or other legally protected status.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [e-mail]