Site Support Officer | Āpiha Tautoko Wāhi (Part time)

DOC; Rotorua; Hybrid; NZD 66,000 - 77,000; Part time

Job summary

Department of Conservation (DOC) in Rotorua is seeking a Site Support Officer to provide essential administrative support for regional DOC facilities. The role focuses on site coordination, office management, and vehicle upkeep, reporting to the Operations Advisor.

The 0.5 FTE position offers pro-rata salary and flexible days/hours to be negotiated. NZ work visa eligibility applies; driver’s licence is required.

Qualifications

• Experience in broad administration support, facility or fleet management.
• Customer service experience is advantageous.
• Experience in general office management, including record-keeping, scheduling and day-to-day operations.
• Detail-oriented problem solver with strong organisation and multi-priority management.
• Excellent communication with internal and external stakeholders.
• Tech-savvy and able to adopt new systems quickly.
• Ability to coordinate tasks on site to completion.
• Proactive approach and continuous improvement mindset.
• Knowledge of workplace health and safety practices (or willingness to learn).
• New Zealand full drivers’ licence.

Responsibilities

• Support the Site Lead to ensure smooth, safe operation of DOC premises.
• Be the go-to person for general office management.
• Ensure DOC pool vehicles at site are fit for purpose and maintained.
• Support health and safety tasks such as drills, inductions, checks and audits.

Skills

Administration support

Facility management

Fleet management

Customer service

Office management

Record-keeping

Scheduling

Organisational skills

Communication

Tech-savvy

Driver's licence

Job description

A diverse and essential role at the heart of our daily operations Salary Range: $65,590 - $76,589 (pro-rata) depending on skills and experience Permanent, part-time position 20 hours per week | based in Rotorua

Support our people and places—integral all-round role keeping our regional office ticking

Our vision: Nature is thriving in Aotearoa | Te Oranga o te Ao Tūroa Mō te tūranga | About the role

The Department of Conservation (DOC) protects and manages Aotearoa New Zealand's natural and historic heritage for the benefit of present and future generations. Our Regional Operations Group delivers frontline conservation work that protects and enhances the places, species, and ecosystems entrusted to our care. Reporting to the Operations Advisor, the Site Support Officer plays a key part in delivering essential administrative support to help ensure the efficient and safe functioning of DOC facilities across the region.

The position will be focussed on:

• Supporting the Site Lead to ensure smooth and safe operation of DOC premises, acting as the main site contact for office and facility issues
• Being the go-to person for general office management
• Ensuring DOC pool vehicles at site are fit for purpose and maintained as required (such as services and WOFs etc)
• Support key site health and safety tasks such as safety/fire drills, site inductions, regular checks and ACC safety audits

Please note: This role is 0.5FTE. Days/ Hours to be negotiated between hiring manager and successful candidate.

Ngā pūkenga me ngā wheako | Skills and experience

• Experience in a broad administration support, facility or fleet management role
• Previous customer service experience would be advantageous.
• Experience in general office management, including record-keeping, scheduling, and supporting day-to-day operations.
• A detail-oriented problem solver with strong organisational skills and the ability to manage multiple priorities with ease
• Strong communication skills, with the ability to work with a range of internal and external stakeholders
• Tech-savvy and an early adopter of new systems and technologies
• Ability to coordinate tasks and follow through on site-related issues to completion
• You bring a proactive approach and a continuous improvement mindset, always looking for more efficient ways to get things done
• An understanding of workplace health and safety practices (or willingness to learn)
• New Zealand full drivers’ licence

He aha ngā pāinga mōu? | What’s in it for you?

DOC is committed to a culture where everyone can participate, thrive, and grow. We’re driven by our values and behaviours, and are working towards being an organisation that is diverse, equitable, and inclusive by default.

Rā whakakapi | Applications close at 11:59 pm on Thursday 17th September 2026. This advert may close early, so please apply promptly

We’re unable to accept emailed applications or provide feedback to applicants not shortlisted. If you need any adjustments during the recruitment process, let us know and we’ll try to accommodate.

Salary: $65,590 - $76,589 (pro-rata), depending on skills and experience.

Eligibility: You must hold a valid NZ work visa that covers the duration of employment.

Please note, we are not engaging with recruitment agencies for this role.

Me he pātai anō, whakapā mai | For further enquiries, please contact Hayley Barlow, Recruitment Advisor, at [e-mail]

Our vision: Nature is thriving in Aotearoa | Te Oranga o te Ao Tūroa The Department of Conservation, Te Papa Atawhai (DOC) serves to protect and restore nature across Aotearoa. When nature thrives, we all thrive. Ko tā Te Papa Atawhai he tiaki, he whakarauora anō hoki i te taiao puta noa i Aotearoa. He oranga taiao, he oranga tangata. Our people bring this vision to life. Spread across Aotearoa, they care for our land, water, and native species. From frontline rangers and technical experts to vital support teams - we have a diverse range of roles. Read more about DOC