Site Support Officer | Āpiha Tautoko Wāhi (Part time)

New Zealand Government; Rotorua; On-site; NZD 66,000 - 77,000; Part time

Job summary

The Department of Conservation (DOC) in Rotorua seeks a Site Support Officer to provide essential administrative support and help ensure the safe, smooth operation of DOC facilities.

This permanent, part-time role is 20 hours per week with a pro-rata salary ranging from NZD 65,590 to NZD 76,589, depending on skills and experience. You will coordinate office tasks, fleet and safety activities, and act as the main site contact.

Qualifications

• Experience in broad administrative support, facility or fleet management.
• Customer service experience is advantageous.
• Experience in general office management, including record-keeping, scheduling, and supporting day-to-day operations.
• Detail-oriented problem solver with strong organisational skills and ability to manage multiple priorities.
• Strong communication skills with internal and external stakeholders.
• Tech-savvy and quick to adopt new systems and technologies.
• Ability to coordinate tasks and follow through on site-related issues to completion.
• Proactive, continuous improvement mindset and efficiency driven.
• Understanding of workplace health and safety practices (or willingness to learn).
• NZ full drivers' licence is required.

Responsibilities

• Support Site Lead to ensure smooth, safe operation of DOC premises; act as main site contact for office and facility issues.
• Be the go-to person for general office management and processes.
• Ensure DOC pool vehicles at site are fit for purpose and maintained (services, WOFs, etc).
• Support site health and safety tasks such as safety drills, inductions, checks and ACC audits.

Skills

Administration

Customer service

Office management

Problem solving

Communication

Tech-savvy

Task coordination

Proactive approach

Health & safety

Driver's license

Job description

A diverse and essential role at the heart of our daily operations.

Salary Range: $65,590 - $76,589 (pro-rata) depending on skills and experience.

Permanent, part-time position 20 hours per week | based in Rotorua.

Our vision: Nature is thriving in Aotearoa | Te Oranga o te Ao Tūroa Mō te tūranga.

About the role

The Department of Conservation (DOC) protects and manages Aotearoa New Zealand's natural and historic heritage for the benefit of present and future generations. Our Regional Operations Group delivers frontline conservation work that protects and enhances the places, species, and ecosystems entrusted to our care.

Reporting to the Operations Advisor, the Site Support Officer plays a key part in delivering essential administrative support to help ensure the efficient and safe functioning of DOC facilities across the region.

The position will be focussed on:

• Supporting the Site Lead to ensure smooth and safe operation of DOC premises, acting as the main site contact for office and facility issues
• Being the go-to person for general office management
• Ensuring DOC pool vehicles at site are fit for purpose and maintained as required (such as services and WOFs etc)
• Support key site health and safety tasks such as safety/fire drills, site inductions, regular checks and ACC safety audits

Ngā pūkenga me ngā wheako | Skills and experience

If you have some of following, we are keen to hear from you:

• Experience in a broad administration support, facility or fleet management role
• Previous customer service experience would be advantageous.
• Experience in general office management, including record-keeping, scheduling, and supporting day-to-day operations.
• A detail-oriented problem solver with strong organisational skills and the ability to manage multiple priorities with ease
• Strong communication skills, with the ability to work with a range of internal and external stakeholders
• Tech-savvy and an early adopter of new systems and technologies
• Ability to coordinate tasks and follow through on site-related issues to completion
• You bring a proactive approach and a continuous improvement mindset, always looking for more efficient ways to get things done
• An understanding of workplace health and safety practices (or willingness to learn)
• New Zealand full drivers' licence

He aha ngā pāinga mōu? | What's in it for you?

DOC is committed to a culture where everyone can participate, thrive, and grow. We're driven by our values and behaviours, and are working towards being an organisation that is diverse, equitable, and inclusive by default.

Salary: $65,590 - $76,589 (pro-rata), depending on skills and experience.

Eligibility: You must hold a valid NZ work visa that covers the duration of employment.

If you need any adjustments during the recruitment process, let us know and we'll try to accommodate.

Please note, we are not engaging with recruitment agencies for this role.

Applications close at 11:59 pm on Thursday 17th September 2026. This advert may close early, so please apply promptly.

For further enquiries, please contact Hayley Barlow, Recruitment Advisor, at [e-mail]