Site Reliability Engineer

Kiwibank; New Zealand; On-site; NZD 120,000 - 180,000; Full time

Benefits offered by this job

Flexible working

Wellbeing support

Development opportunities

Job summary

Kiwibank is seeking a collaborative Engineer, Development to own features from design through delivery, leveraging CI/CD and platform automation. You will work with cross-functional teams to build quality software and improve developer experience across our Auckland, Wellington, or Christchurch offices.

Join a banking environment focused on reliability, security and continuous improvement, with a secondment until August 2028 and flexible working options to support development and wellbeing.

Qualifications

• Strong experience with developer platforms and software delivery tooling (GitHub Enterprise Cloud, Azure DevOps, source control and branching).
• Deep experience designing and supporting CI/CD platforms (GitHub Actions, AWS Developer Tools, Azure Pipelines) with secure, compliant delivery.
• Hands-on experience with Infrastructure as Code and platform automation (e.g. Terraform).
• Strong troubleshooting and operational support to improve platform reliability and reduce friction.
• A customer-focused mindset for enhancing developer experience and autonomy.

Responsibilities

• Own small to medium features from technical design to completion, delivering steady progress.
• Use design patterns, CI/CD practices, and cloud principles to build and improve software.
• Collaborate with developers, QA, security, designers and researchers to prototype and implement components.
• Resolve production issues and contribute to continuous improvement and mentoring of engineers.

Skills

GitHub Enterprise Cloud

CI/CD

Platform engineering

GitHub Actions

Azure DevOps

CI/CD pipelines

Terraform

Infrastructure as Code

Platform automation

Git

Cloud (AWS/Azure)

Tools

GitHub Enterprise Cloud

Azure DevOps

GitHub Actions

Azure Pipelines

Terraform

MSBuild

NuGet

Cake Build

Job description

• Lead modern GitHub, CI/CD, and platform engineering initiatives

• Work from Auckland, Wellington or Christchurch
• Fixed term contract till August 2028

Ko tātou tēnei - Hei hāpaiakei a koe | This is us. Where you matter.

Join our Digital and Technology team in a secondment till August 2028 and help create super simple experiences for customers and frontline teams. You will build quality software, strengthen your engineering expertise and learn alongside people who value collaborating, feedback and shared success. Your work will support our purpose of Kiwi making Kiwi better off, while flexible working, wellbeing support and meaningful development opportunities help you thrive.

Kōtātoutēnei. Hei kaweingā mahi kia tutuki | This is us. Where making an impact matters.

Make quality engineering count from day one. As an Engineer, Development, you will own small to medium features from technical design through to completion, deliver steady progress and make evidence-based decisions with your team. You will use design patterns, CI/CD practices, pipeline automation, Cloud and Design principles, Git and Git Workflows to build and improve software. Working with developers, QA, security, designers and user researchers, you will create prototypes, implement meaningful components, write effective asynchronous code and resolve production issues. You will also support continuous improvement, share feedback and help engineers earlier in their careers grow their capability.

Ko tātou tēnei. Kia hāpai i ō pūkenga |This is us. Where your expertise matters.

For this role we’re looking for a collaborative software engineer who brings sound technical judgement, curiosity and a commitment to quality. We would love to hear from you if you have experience in the following:

• Strong experience with developer platforms and software delivery tooling, including GitHub Enterprise Cloud, Azure DevOps, source control, repository management, branching strategies, and engineering standards.

• Deep experience designing and supporting CI/CD platforms using GitHub Actions, AWS Developer Tools, Azure Pipelines, deployment automation, and release management, with security, quality, and compliance embedded into delivery pipelines.

• Hands-on experience with Infrastructure as Code and platform automation (e.g. Terraform), creating reusable self-service capabilities that improve developer productivity.

• Strong troubleshooting and operational support capability, with a focus on platform reliability, automation, continuous improvement, and reducing friction for engineering teams.

• A customer-focused mindset and passion for developer experience, enabling teams to deliver value faster, more safely, and with greater autonomy.

Bonus:

• Experience administering GitHub Enterprise Cloud, including enterprise policies, runners, security controls, repository governance, and developer onboarding.

• Understanding of platform governance, lifecycle management, risk controls, and change management, balancing developer experience with security and organisational requirements.

• Experience with enterprise build systems and developer toolchains, including technologies such as Cake Build, MSBuild, NuGet, containerised builds, and software packaging.

• Experience with modern developer enablement technologies, such as MCP Servers, developer portals, internal developer platforms, platform engineering products, and engineering productivity tooling.

• Experience working in banking, financial services, or other highly regulated environments.

• Experience supporting large-scale engineering transformations, CI/CD migrations, platform modernisation, or cloud adoption initiatives.

• Experience driving adoption of DevOps, Platform Engineering, and Site Reliability Engineering practices.

You do not need to tick every box here to be considered! Above all we’re looking for a thoughtful team contributor who enjoys solving problems, learning continuously and creating better experiences for customers.

For more detailed information on the role, please see the attached Position Description: Engineer Development 2024