Shopify Digital Ops Lead | Campaigns & Commerce

Salt Digital Recruitment; Linwood-Central-Heathcote Community; Hybrid; NZD 80,000 - 100,000; Full time

Benefits offered by this job

Generous staff discounts on clothing and outdoor gear

Competitive salary

Amazing growth opportunity

Modern premises in the heart of the city

Job summary

Kathmandu, a leading outdoor lifestyle brand in NZ, is seeking a Digital Ops Manager to oversee the operational delivery of digital campaigns and product launches. You will manage a team of specialists and ensure a seamless customer experience.

Key qualifications include deep expertise in Shopify, proven leadership abilities, and CRM experience. The role offers competitive salary, generous staff discounts, and a hybrid working model where you can work in New Zealand or Australia.

Qualifications

• Deep expertise in Shopify is critical for the role.
• Proven leadership and coaching abilities are required.
• Experience with CRM systems like Klaviyo and CMS/PIM solutions is needed.

Responsibilities

• Own the digital operations calendar including campaigns and product launches.
• Manage go-live processes and lead various specialized teams.
• Ensure a seamless customer experience across all touchpoints.

Skills

Expertise in Shopify

Leadership and coaching

CRM experience (Klaviyo)

CMS, PIM, automation tools

Marketplace operations knowledge

Operational excellence

Cross-functional collaboration

Strategic & change enablement

Job description

Kathmandu, a leading outdoor lifestyle brand in NZ, is seeking a Digital Ops Manager to oversee the operational delivery of digital campaigns and product launches. You will manage a team of specialists and ensure a seamless customer experience.

Key qualifications include deep expertise in Shopify, proven leadership abilities, and CRM experience. The role offers competitive salary, generous staff discounts, and a hybrid working model where you can work in New Zealand or Australia.