Service Manager - Mt Eden Auckland

Kumara Vine; Auckland; On-site; NZD 120,000 - 140,000; Full time

Job summary

Kumara Vine in Auckland is seeking a Service Manager to lead a multidisciplinary team delivering Learning Support services across the region from our Maungawhau / Mt Eden office.

You will oversee the delivery of inclusive, equitable education services, coordinate resources, and drive improvements to outcomes for tamariki, rangatahi and whānau. Salary range NZD 120,193 - 140,482 per annum plus KiwiSaver.

Qualifications

• Lead a multidisciplinary team delivering Learning Support across the region.
• Oversee delivery of Learning Support services for diverse learners.
• Coordinate resources to align with regional priorities.
• Drive equity and improved outcomes for ākonga and whānau.
• Lead change, innovation, and service improvement initiatives.
• Demonstrate strong written and verbal communication.
• Bring resilience, adaptability and focus in challenging situations.
• Hold a relevant tertiary qualification or equivalent experience.
• Hold a full New Zealand driver’s licence.
• Understand Te Tiriti o Waitangi and its education implications.

Responsibilities

• Lead a multidisciplinary team delivering Learning Support across the region.
• Oversee delivery of Learning Support services for diverse learners.
• Coordinate resources to align with regional priorities.
• Drive equity and improved outcomes for ākonga and whānau.
• Lead change, innovation, and service improvement initiatives.

Skills

Leadership

Coaching & capability-building

Data analysis & decision-making

Change, innovation & service

Communication skills

Resilience & adaptability

Education

Relevant tertiary qualification or equivalent experience

NZ Driver’s Licence

Te Tiriti o Waitangi understanding

Job description

We work to shape an education system that delivers equitable and excellent outcomes

Our organisation is made up of talented and committed people around Aotearoa, from a wide range of backgrounds and cultures. While we work in different groups and on different things, we all strive every day to make the biggest difference we can for our students in our education system.

Service Manager

Permanent Full-Time

Based at our Maungawhau | Mt Eden Office

Are you an experienced leader who is passionate about making a difference for children and young people?

As a Service Manager, you'll lead a team of dedicated specialists who support inclusive learning environments where every learner can thrive. This role is responsible for overseeing the delivery of Learning Support services across the region. You'll provide leadership to a multidisciplinary team, ensure resources are effectively coordinated, and contribute to regional priorities that improve outcomes for tamariki, rangatahi and whānau. Working across a diverse education landscape, you'll help ensure services are responsive to local needs, support equitable access to education, and strengthen outcomes for learners facing additional challenges.

This is a rewarding opportunity to make a meaningful difference while leading a team committed to supporting inclusive and equitable education.

Salary range:$120,193 - $140,482 per annum plus KiwiSaver.The successful candidate will be appointed at a salary which reflects individual skills and experience.

For more details about the role, you can view theJob Description here.

About you | Mōhou ake

You are an experienced people leader who enjoys developing others, navigating complexity, and creating an environment where teams can succeed.

You’ll bring strong judgement, a strategic outlook, and the ability to balance operational priorities with long-term outcomes. You will be comfortable making informed decisions, driving continuous improvement, and leading through change.

To be successful in this role, you’ll have:

Proven experience leading multidisciplinary or professional teams.

Strong coaching and capability-building skills.

Experience delivering work programmes and operational plans aligned to organisational priorities.

The ability to analyse and use data to support decision-making and improvement.

Experience leading change, innovation, and service improvement initiatives.

Strong written and verbal communication skills.

Resilience, adaptability, and the ability to remain focused in challenging situations.

You’ll also bring:

A relevant tertiary qualification or equivalent professional experience.

A full New Zealand driver’s licence.

An understanding of Te Tiriti o Waitangi and its implications for education

Te Mahau | Education Services has accountability for delivering national equity and access services, support to early learning and schooling operations, ākonga support services, and improvement services across the education system.

Tāmaki Herenga Manawa | Central and East Auckland is a frontline group that provides integrated support and services to the education sector across central and east Auckland, including Waiheke and Aotea/Great Barrier Island. We work closely with schools, kura, early learning services, whānau, iwi, hapū, and communities to improve outcomes for learners and ensure services are responsive to local needs.

Our regional teams support education providers and communities to achieve equitable outcomes for ākonga by delivering responsive services, implementing national priorities, and helping address local challenges and opportunities.

Within this, our Learning Support team provides flexible, learner-centred support that helps children and young people participate, engage and achieve in education. The team works across settings and disciplines to strengthen inclusive practice and improve outcomes for learners, whānau and communities.

We want our people to feel valued for their unique qualities and have a sense of belonging. If you require assistance or adjustments to fully participate in the recruitment process, please let us know.