Service Manager

New Zealand Government; Auckland; Presencial; NZD 120 000 - 140 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

KiwiSaver

Resumo da oferta

New Zealand Government Education Services in Tamaki Herenga Manawa (Auckland) seeks a Service Manager to lead the Learning Support team regionally. Based at Maungawhau, Mt Eden, you will guide specialists to deliver inclusive learning services that improve outcomes for tamariki and rangatahi.

You will provide strategic leadership, manage resources, and drive continuous improvement to support learners facing challenges and ensure equitable access to education.

Qualificações

• Proven leadership of multidisciplinary or professional teams.
• Strong coaching and capability-building skills.
• Experience delivering work programmes and operational plans.
• Ability to analyse data to support decision-making.

Responsabilidades

• Oversee Learning Support services delivery across the region.
• Provide leadership to a multidisciplinary team and coordinate resources.
• Drive improvements aligned to organisational priorities while supporting equity.

Conhecimentos

Leadership experience

Strategic thinking

People management

Coaching skills

Data analysis

Change management

Communication skills

Resilience

Adaptability

Formação académica

Tertiary qualification or equivalent

Descrição da oferta de emprego

Help shape the future of education in New ZealandHelp shape the future of EducationWe work to shape an education system that delivers equitable and excellent outcomesOur organisation is made up of talented and committed people around Aotearoa, from a wide range of backgrounds and cultures. While we work in different groups and on different things, we all strive every day to make the biggest difference we can for our students in our education system.About this role | Mo tenei turangaService ManagerPermanent Full-TimeBased at our Maungawhau | Mt Eden OfficeAre you an experienced leader who is passionate about making a difference for children and young people?As a Service Manager, you'll lead a team of dedicated specialists who support inclusive learning environments where every learner can thrive. This role is responsible for overseeing the delivery of Learning Support services across the region. You'll provide leadership to a multidisciplinary team, ensure resources are effectively coordinated, and contribute to regional priorities that improve outcomes for tamariki, rangatahi and whanau. Working across a diverse education landscape, you'll help ensure services are responsive to local needs, support equitable access to education, and strengthen outcomes for learners facing additional challenges.This is a rewarding opportunity to make a meaningful difference while leading a team committed to supporting inclusive and equitable education.Salary range: $120,193 - $140,482 per annum plus KiwiSaver. The successful candidate will be appointed at a salary which reflects individual skills and experience.For more details about the role, you can view the Job Description here.About you | Mohou akeYou are an experienced people leader who enjoys developing others, navigating complexity, and creating an environment where teams can succeed.You'll bring strong judgement, a strategic outlook, and the ability to balance operational priorities with long-term outcomes. You will be comfortable making informed decisions, driving continuous improvement, and leading through change.To be successful in this role, you'll have:Proven experience leading multidisciplinary or professional teams.Strong coaching and capability-building skills.Experience delivering work programmes and operational plans aligned to organisational priorities.The ability to analyse and use data to support decision-making and improvement.Experience leading change, innovation, and service improvement initiatives.Strong written and verbal communication skills.Resilience, adaptability, and the ability to remain focused in challenging situations.You'll also bring:A relevant tertiary qualification or equivalent professional experience.A full New Zealand driver's licence.An understanding of Te Tiriti o Waitangi and its implications for educationThe ability and willingness to adhere to the Public Service Standards of Integrity and Conduct.About our group and team | Matau ropu akeTe Mahau | Education Services has accountability for delivering national equity and access services, support to early learning and schooling operations, akonga support services, and improvement services across the education system.Tamaki Herenga Manawa | Central and East Auckland is a frontline group that provides integrated support and services to the education sector across central and east Auckland, including Waiheke and Aotea/Great Barrier Island. We work closely with schools, kura, early learning services, whanau, iwi, hapu, and communities to improve outcomes for learners and ensure services are responsive to local needs.Our regional teams support education providers and communities to achieve equitable outcomes for akonga by delivering responsive services, implementing national priorities, and helping address local challenges and opportunities.Within this, our Learning Support team provides flexible, learner-centred support that helps children and young people participate, engage and achieve in education. The team works across settings and disciplines to strengthen inclusive practice and improve outcomes for learners, whanau and communities.Are you ready to make a difference? | Kua rite koe mo tenei mahi?If this opportunity interests you, please submit your cover letter and resume by using the `apply' button. In your cover letter we'd like to know about you, your values, or anything else you'd like to share. We're keen to understand your motivations, strengths, transferable skills, and the diverse perspectives you will bring to the role.For further information, please contact Recruitment Manawa at [e-mail] close Midnight - Sunday 29 November 2026We want our people to feel valued for their unique qualities and have a sense of belonging. If you require assistance or adjustments to fully participate in the recruitment process, please let us know.