Service Group Owner

Westpac New Zealand Ltd; Auckland; On-site; NZD 180,000 - 260,000; Full time

Benefits offered by this job

Wellbeing leave

Extra leave options

Banking benefits & super

Internal mobility

Recognition program

School holiday subsidy

Volunteer days

Job summary

Westpac New Zealand Ltd invites application for a Service Group Owner – Database Engineering. You will lead the Database Engineering function across Infrastructure Services and Digital Workplace, shaping strategy, driving resilience, and delivering secure, modern database capabilities at scale.

You will engage senior stakeholders, foster a high-performing engineering culture, and own the roadmap, budgets and vendor relations in a complex regulatory environment.

Qualifications

• Extensive experience leading enterprise technology, infrastructure, platform or database engineering functions.
• Ability to set strategic direction, plan service group and manage demand.
• Knowledge of database technologies, resilience, lifecycle management and security.
• Strong leadership, coaching, and enterprise stakeholder engagement.

Responsibilities

• Define the service group vision and roadmap for database engineering.
• Lead across Infrastructure Services and Digital Workplace with enterprise engagement.
• Ensure secure, reliable, and cost-effective database capabilities.
• Develop an ownership culture focused on continuity improvement and trusted partnership.

Job description

About the Role

The Service Group Owner – Database Engineering leads the Database Engineering function across Infrastructure Services and Digital Workplace, providing clear strategic direction, strong enterprise engagement, and accountable ownership of database services that underpin critical business and technology outcomes. The role is responsible for setting the service group vision, shaping the database engineering roadmap, strengthening operational resilience, and ensuring the function delivers secure, reliable, cost-effective and modern database capabilities across the enterprise. This includes leading through others, aligning priorities across business and technology stakeholders, and building a high-performing engineering culture focused on ownership, continuous improvement and trusted partnership.

What will you bring?

Extensive experience leading enterprise technology, infrastructure, platform or database engineering functions in complex, regulated environments. Proven ability to set strategic direction, lead service group planning, manage demand, make trade‑off decisions and deliver measurable business and technology outcomes. Understanding of database technologies, platform operations, engineering practices, resilience, lifecycle management, software currency, automation and service performance. Demonstrated leadership of technical teams, including coaching, capability uplift, role clarity, performance expectations, succession planning and culture development. Excellent stakeholder engagement skills, with the ability to influence senior leaders, negotiate priorities, communicate complex technology issues clearly and build strong enterprise partnerships. Commercial and supplier management experience, including vendor performance, licensing, service commitments, cost optimisation and third-party delivery accountability. Sound knowledge of risk management, security expectations, operational controls, incident management, change management and governance within enterprise technology environments. Relevant tertiary qualification in Technology, Engineering, Business or equivalent practical leadership experience.

Working at Westpac

In addition to immersing yourself in a supportive team environment, you'll receive some great job perks and benefits including:

• 4 weeks standard holiday + 5 additional days of wellbeing leave to support you to be your best
• Additional purchased leave options up to 4 weeks per year
• Banking benefits, insurance discounts and superannuation scheme
• Growth and development – we provide opportunities for development and promote internal mobility
• Recognition - we recognise and reward our star performers
• School holiday subsidy - help you balance work and family during school holiday
• 2 Volunteer days per year

Our Organisation

At Westpac, we’re working together to build a fairer and stronger New Zealand for our people, customers, and communities. For over 160 years we’ve been driven by our purpose to Create Better Futures Together. What makes us unique are the incredible people we’re lucky enough to have walk through our doors every day. The giant ‘W’ on our building doesn’t just stand for Westpac – it says, double you. We’re a place that values, rewards and recognises individuality. Where you can be your whole self, your true self, and your best self. We’re recognised as a place where talent is developed, where passions are fuelled and where ambitions of all shapes and sizes thrive. And it all starts with you! Tono mai ināianei!

Through ensuring that we provide opportunities to everyone regardless of what society throws at them, we are a safe place to work where you are treated equally and appreciated. We encourage people from all walks of life to apply, including those who are neurodiverse, have chronic health conditions or disabilities – your attitude and passion are as important to us as your experience, qualifications and capabilities.

Together Greater

Greater Applications close: 26 September 2026

Your culture is rich with stories of how our people like to help, our customers, our community and each other. This is reflected through flexible working arrangements to ensure that our people have a balance in their life with those things that are important to them.