Senior Waiter & Fine-Dining Team Leader

Skycitycareers; Auckland; Hybrid; NZD 50,000 - 70,000; Full time

Benefits offered by this job

$2.50 meals available at our employee餐

In-house dry-cleaning service

Subsidised car parking

Subsidised medical insurance

Discounts across SkyCity outlets

Employee reward and recognition

Career and professional development

Job summary

SkyCity, Auckland’s premier entertainment destination, invites a Senior Waiter to deliver exceptional fine-dining experiences at The Grill. You will guide guests through menus and wine selections, ensure flawless presentation, and mentor the service team.

You will coordinate order flow with kitchen and bar, uphold strict quality standards, and support operational tasks to maintain high-end restaurant performance. A focus on guest satisfaction and teamwork is essential.

Qualifications

• Minimum 2 years' experience in a la carte restaurant.
• Strong guest service and communication skills.
• Confidence in recommending beverages and pairings.

Responsibilities

• Deliver exceptional fine-dining service and guide guests through menus and wine selections.
• Lead and mentor the service team and coordinate with kitchen and bar.
• Uphold strict quality standards and assist with operational tasks to maintain high performance.

Skills

Waiter experience

Customer service

Wine knowledge

Job description

SkyCity, Auckland’s premier entertainment destination, invites a Senior Waiter to deliver exceptional fine-dining experiences at The Grill. You will guide guests through menus and wine selections, ensure flawless presentation, and mentor the service team.

You will coordinate order flow with kitchen and bar, uphold strict quality standards, and support operational tasks to maintain high-end restaurant performance. A focus on guest satisfaction and teamwork is essential.