Senior Store Support

Ravensdown Limited; Napier; On-site; NZD 42,000 - 52,000; Full time

Job summary

Ravensdown Limited in Napier is seeking a Senior Store Support on a 5-month fixed-term basis to backfill Store Managers across the Lower North Island, covering leave, peaks, and training. The role reports to the Stores Operations Manager for the LNI region and supports safety, housekeeping and efficient store operation.

You will thrive on variety, travel across the Lower North Island, and contribute to high standards in safety, environment, and customer service.

Qualifications

• Experience across our stores network and providing outstanding customer service
• Mobile Plant licences (Class 2, F and W endorsed) and current forklift OSH certificate
• Strong communication and computer literacy (Word, Excel, Outlook)
• Ability to thrive under pressure in high-volume situations

Responsibilities

• Support Store Managers and staff to keep operations running at peak performance
• Maintain store sites to the highest standards of safety, cleanliness, and efficiency
• Deliver excellence in customer service—exceeding expectations every day
• Assist with promotional activities and area responsibilities
• Ensure compliance with health, safety, and environmental policies
• Manage inventory and contribute to cost-effective delivery of products
• Collaborate with a wide range of internal and external stakeholders

Skills

Customer service

Communication

Computer literacy

Tools

Mobile Plant licences (Class 2, F and W endorsed)

Forklift OSH certificate

Job description

Ravensdown as a co-operative is all about essential farm inputs, and smart people using smart tools with the latest science in mind and our shareholders’ interests at heart.

We are an integral part of the food creation process. We are the only co-operative that tests for, advises about, buys, ships, stores, spreads, measures and maps food creating nutrients and fertiliser in a truly integrated way.

Using technology, science, and smart people, we work in partnership with our farmers to provide the nutrients and agronomic solutions they need, together with innovative environmental products and services.

Through this, we are committed to Smarter farming for a better New Zealand, Ka pūkekotia a Rongomātāne, ka poho kererū a Aotearoa.

About the Role

We have a 5-month fixed term opportunity to support the Lower North Island Team in the Senior Store Support role. As Senior Store Support, you’ll play a key role in supporting Store Managers across the region —covering leave, seasonal peaks, and training assistance. This role reports to the Stores Operations Manager for the LNI region. You’ll help maintain high standards in housekeeping, repairs, and safety, while ensuring our stores run smoothly and efficiently. This dynamic role is designed for someone who thrives on variety, challenge, and making a real difference every day. You must be willing to travel accross the Lower North Island Region.

What You’ll Do

• Support Store Managers and staff to keep operations running at peak performance
• Maintain store sites to the highest standards of safety, cleanliness, and efficiency
• Deliver excellence in customer service—exceeding expectations every day
• Assist with promotional activities and area responsibilities
• Ensure compliance with health, safety, and environmental policies
• Manage inventory and contribute to cost-effective delivery of products
• Collaborate with a wide range of internal and external stakeholders

What You’ll Bring

• Experience across our stores network and providing outstanding customer service
• Mobile Plant licences (Class 2, F and W endorsed) and current forklift OSH certificate
• Strong communication and computer literacy (Word, Excel, Outlook)
• Ability to thrive under pressure in high-volume situations

Why You’ll Love It Here

• Be part of a supportive, collaborative team culture
• Work for a company committed to safety, wellbeing, and environmental stewardship
• Opportunities for growth and development
• Make a real difference in your local community

Applications close end of day Friday 23 October 2026.

Ravensdown is committed to a drug and alcohol-free workplace. The successful applicant will be required to undergo a pre-employment drug test