Senior Retail Operations Analyst

Foodstuffs North Island; Auckland; Hybrid; NZD 120,000 - 160,000; Full time

Benefits offered by this job

Free carparking

Southern Cross Healthcare Coverage

Onsite café with subsidised meals

Flexible working options

Inhouse learning and development

Flu vaccinations

Job summary

Foodstuffs North Island is seeking a senior analytics professional to turn data into practical business insights across Retail Optimisation, Workforce & Analytics, Demand Planning and Replenishment. You’ll influence decision-making at senior levels and partner with banner teams and store owners to drive store performance and labour productivity.

You’ll lead through influence rather than direct reports, mentoring analysts, advancing reporting frameworks, and shaping centralised services.

Qualifications

• Experience delivering performance-focused outcomes in complex retail or large-scale operational environments.
• Strong ability to translate data into actionable recommendations for senior stakeholders.
• Proven capability to lead analytical initiatives and improve business outcomes.

Responsibilities

• Lead complex analytical workstreams from problem definition to insights and implementation support.
• Deliver actionable insights to improve store performance and labour productivity across the network.
• Translate complex data into clear, commercially relevant recommendations for senior leaders.

Skills

Analytical thinking

Stakeholder management

Problem solving

Tools

Power BI

Power Query

DAX

SQL

BigQuery

Excel

Job description

Ko wai mātou - About us

Kia ora. We're Foodies. You know Gilmours, New World, PAK'nSAVE, and Four Square, right? That's us!

With more than 320 stores and over 27,000 Foodies across Te Ika-a-Māui, Foodstuffs North Island is a co-operative proudly owned by our Members. Our purpose is simple - making sure New Zealanders get more out of life, and we're driven by our aspiration to be one of New Zealand's most customer-driven and productive retailers.

Our Retail Operations & Transformation team are laser-focused on critical metrics - driving SAP support, efficiency of in-store operations, checkout performance and play a key role with new store openings & ownership changes across all three banners.

Te Tūranga - About the role

This is an opportunity for someone who thrives on solving complex operational challenges, turning data into practical business outcomes and influencing decision-making at every level of the organisation. You'll act as a trusted advisor to senior leaders, banner teams, and store owners, delivering meaningful insights that improve store performance, labour productivity, cost efficiency, and execution across our retail network.

While this role doesn't have direct people leadership responsibility, you'll lead through influence, acting as a technical expert, mentoring analysts, and setting the benchmark for analytical rigour, commercial thinking, and quality outcomes.

You'll enjoy variety in your day, balancing strategic analytical projects with emerging operational priorities, partnering across Retail Optimisation, Workforce & Analytics, Demand Planning, Replenishment, Learning & Enablement, and Programme teams.

What you'll be doing:

• Leading complex analytical workstreams from problem definition through to insight, recommendation, and implementation support.
• Delivering actionable operational insights that support performance, labour productivity, and operational excellence across the network.
• Acting as a trusted advisor to senior stakeholders, translating complex data into clear, commercially relevant recommendations.
• Supporting stores through targeted analysis and insight-led recommendations to improve outcomes.
• Coaching and mentoring analysts while helping lift capability and analytical standards across the team.
• Contributing to the evolution of reporting, frameworks, and centralised services that support member stores.

He kōrero mōu - About you

You'll bring a strong blend of commercial thinking, analytical expertise, and operational insight, backed by substantial experience delivering performance-focused outcomes in complex retail, grocery, or large-scale operational environments. You're naturally curious, comfortable working with data, and able to translate insights into practical recommendations that drive measurable business results.

A trusted partner to senior leaders, you will be comfortable influencing decisions through evidence-based analysis and clear communication. With exceptional stakeholder management skills, you're confident building strong relationships across a diverse range of audiences, from operational teams and store owners through to senior executives, while constructively challenging thinking to achieve the best outcomes.

Technically strong and commercially astute, you'll bring advanced capability across Power BI, Power Query, DAX, SQL, BigQuery, and advanced Excel, complemented by experience leading complex analytical initiatives and transforming large-scale datasets into actionable business insights. You thrive in ambiguity, enjoy solving difficult problems, and take a pragmatic, outcomes-focused approach to delivering value for the business.

Ngā painga - What we offer

We're committed to providing awesome experiences for our people, including offering a range of benefits

• Free carparking - we've got over 1,000 carparks including EV plugs
• Southern Cross Healthcare Coverage
• Onsite café with subsidised meals, mini mart, 5% discount at our retail stores
• Flexible working options, a day off on your birthday, lots of fun on site activities
• Inhouse learning and development programmes and courses, flu vaccinations, and social network groups (we call them Tribes).

We're proud to have a focus on Diversity & Inclusion here at Foodies and welcome courageous behaviour, encourage togetherness, inspire our people to be their best selves in our Foodies whānau.

If you require accessibility support to ensure you can fairly access our recruitment process, please reach out to [e-mail]. Accessibility support could include interview location, sign language interpreter, assistive technology.