Senior Retail Assistant | Repco Hamilton

Motion; Hamilton; Hybrid; NZD 42,000 - 62,000; Full time

Benefits offered by this job

Staff discounts

Training & development

Friendly team environment

Job summary

Repco Hamilton is seeking a Senior Retail Assistant to ensure a great customer experience in-store. You will guide customers on products, upsell where appropriate, and process sales at the till while supporting stock reception, dispatch, and showroom presentation.

The role requires a customer-focused attitude, strong communication, and the ability to work as part of a collaborative team. Sunday shifts are included, with potential career development and staff discounts.

Qualifications

• Customer-focused role; retail experience preferred.
• Strong communication and phone manners are essential.
• Able to work as part of a team and handle customer inquiries.

Responsibilities

• Provide genuine service and guidance to customers in-store.
• Maintain showroom presentation and merchandising standards.
• Process stock, receive and dispatch merchandise, and store products.
• Open and close as required and support shift operations on Sundays.
• Uphold safety standards for yourself, teammates, and customers.

Skills

Customer service

Communication skills

Retail experience

Team player

Sales skills

Tools

POS systems

Job description

## Senior Retail Assistant | Repco HamiltonApply: On-Site: Hamilton, West, New Zealand: Full time: Posted Today: R26\\_0000028781* **Sunday - Thrusday** (39.5 hours per week)* Friendly & fun team, great staff discounts, plus the opportunity to learn & develop* Work with one of the biggest brands in the automotive industry**Repco** is a well-known and highly respected brand within the automotive industry. As we continue to grow, there is no better time to join us and take your career up a gear. We provide fantastic training and support to our staff, and you'll work with an experience and knowledgeable team. **About the Role** At Repco we want to ensure that each customer has a great experience in store and as a Duty Manager your key focus is to ensure this. This starts from the moment the customer walks in the door, to providing guidance around our products and ensuring they find what they need, upselling where you can and processing the sale at the till. You will also take responsibility as a key holder, opening and closing as well as running shift on Sunday. Duties include:* Always have a **safety focus** to ensure your safety, and that of your teammates & customers* Provide genuine service & create moments that matter with customers* Use your strong customer service to contribute to positive sales performance* Maintain exceptional showroom presentation & merchandising standards* Process stock; receive, dispatch & store* Be an enthusiastic, cooperative & collaborative Repco team member, and contribute to a positive team culture. Note, this role will require lifting, bending & climbing **Skills & Experience** This is a very customer focused position, so you'll naturally be a people person and a passionate customer service expert, ideally with previous retail and/or customer service experience. Full training will be given on the products we sell, however an interest in automotive is a plus. But if customer service is your passion and where you thrive, we like that sound of that too! You must be confident working in a retail/sales environment and dealing with a variety of customers. Your strong communication skills and excellent phone manner will be complimented by your team-focused and 'can do' attitude. **Why our team loves working for Repco*** Recognition programs and team incentives for your performance* An inclusive team environment; our team are important members of the GPC family* The opportunity to join a progressive global company that continually strives to remain the number one in the automotive aftermarket* Ongoing training and career development; we genuinely care about supporting you to reach your full potential* Discounts internally and with external partners including health providers* Access to GPC's exciting employee platform MOVE, unlocking amazing discounts at top retailers, business announcements, e-cards and our employee recognition program, plus so much more! **GPC Asia Pacific** Movement is in our DNA. We are **GPC Asia Pacific:** one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand and Southeast Asia. Our iconic brands include Repco, NAPA, McLeod Accessories and Motion Industries. Yet we are more than just a parts and service company. We propel people forward. With over 8000 team members in Asia Pacific, and 60k+ globally, being part of Genuine Parts Company won’t leave you standing still. Reach is key to our success. Learn more about our business online at www.gpcasiapac.com Send your CV to our Careers Team by clicking APPLY!