Senior Product Manager

Kami; Auckland; Hybrid; NZD 120,000 - 180,000; Full time

Benefits offered by this job

Continual learning opportunities

Udemy access

Job summary

Kami in Auckland is seeking an experienced Product Manager to drive customer-loved features for our digital classroom platform. You will identify pain points, market opportunities and use data to measure success.

You’ll coordinate with marketing, UXUI designers and engineers to deliver new features, manage the backlog, and lead go-to-market efforts for adoption. Hybrid work with in-office Mondays, Wednesdays, Fridays.

Qualifications

• Degree or equivalent in Computer Science, Business, Marketing or related field.
• 7+ years of experience as a Product Manager/Owner within a SaaS or edtech environment.
• Strong knowledge of UX, accessibility and driving B2C & B2B product growth.
• Proven ability to deliver successful products with product management best practices.
• Customer-centric mindset with a passion for delivering exceptional user experiences.
• Ability to think strategically and execute methodically.
• Excellent communication (written and verbal) and interpersonal skills.
• Ability to work effectively in a fast-paced, dynamic environment.

Responsibilities

• Define and own the product strategy informed by customer needs, market trends, and opportunities.
• Own delivery and manage the backlog to reflect business needs and market conditions.
• Collaborate with product marketing, UX/UI designers, and engineers to define problems and scope solutions.
• Plan and execute product launches with go-to-market strategies and materials.
• Monitor product performance and user feedback to drive continuous improvements.

Skills

Product strategy

Cross-functional leadership

SaaS/Edtech experience

UX & accessibility

Communication skills

Strategic thinking

Education

Degree in CS, Business, or Marketing

Tools

Jira

Confluence

Figma

Job description

About Kami

Kami is a thriving organisation filled to the brim with talented, creative, and passionate people! It’s hard not to love what you do when our leading digital classroom platform offers meaningful solutions to over 70 million users worldwide, empowering students and supporting teachers!

You’ll be joining at a pretty magical time. Kami’s user base is growing by the day. With over 170 team members across the world, we couldn’t be prouder of the accomplishments and milestones we’ve achieved to date. Now, this is your chance to join our team and become an integral member of Kami’s growth, while shaping your own future (and having fun doing it)!

The Opportunity

The Product Manager is the enabler for Kami to deliver customer-loved features and functions! You will be a guru at identifying customer pain points, market opportunities, and using data to measure the success and performance of the product.

You’ll be a conduit for all cross-functional team members, facilitating the collaboration between product marketing, UXUI designers, engineers and other team members to enable successful product development and delivery. This opportunity is based in our fully renovated Auckland office. We have a hybrid arrangement of Mondays, Wednesdays and Fridays in office. Tuesdays and Thursdays are work from home.

What You’ll Do

Define and Own the Product Strategy —

• Have a customer centric mindset, identifying customer pain points, emerging trends, and market opportunities to inform product direction.
• Translate requirements into clear user stories, acceptance criteria and success metrics.
• Balance user needs, technical feasibility, and commercial goals.
• Ensure the product delivers meaningful value to users, differentiates in the market, and contributes to the company’s long-term strategy and success.

Own Product Delivery and Execution —

• Frame the product strategy into delivery, and manage the delivery until the product is released
• Maintain and prioritize the product backlog, ensuring it reflects that latest business needs and market conditions
• Own the delivery progress and navigate roadblocks and risks effectively to meet timeline milestones

Partner Cross-Functionally —

• Work closely with product marketing, UXUI designers, and engineers to define problems, scope solutions, and develop detailed requirements for new features and product improvements.
• Establish team delivery cadence and rituals, facilitating these as required
• Communicative effectively with stakeholders on product updates, milestones, and performance metrics
• Provide training and support to sales, marketing, and customer support teams.

Product Launch and Adoption —

• Plan and execute product launches in collaboration with marketing and sales teams.
• Develop go-to-market strategies and materials including support content.
• Monitor product performance and user feedback, implementing improvements as neede

What You’ll Bring

• Degree, or equivalent experience, in Computer Science, Business, Marketing or a related field.
• 7+ years of experience as a Product Manager/Owner within a SaaS or edtech environment.
• Strong knowledge of UX, accessibility and driving B2C and B2B product growth
• Proven ability to deliver successful products with product management best practices.
• Customer-centric mindset with a passion for delivering exceptional user experiences.
• Ability to think strategically and execute methodically.
• Excellent communication (written and verbal) and interpersonal skills.
• Ability to work effectively in a fast-paced, dynamic environment.
• High level of initiative and self-motivation, and fun to work with!
• Passion to use your talents in an impactful way and a passion for education

Why Kami?

• A people-first employer that is on an inspiring mission to build the future of education while changing the lives of millions
• High calibre and diverse team ranging from successful startup veterans, to Fortune 500 and big tech professionals
• Continuous learning and development opportunities, including subsidised course fees, certifications, conferences, and free access to Udemy and more
• A strong mission; the satisfaction of knowing you’re not only helping modern-day superheroes, aka teachers but also helping them shape the minds of future generations all across the globe
• Happy customers: Helping thousands of schools worldwide through the digital transformation of education for the 21st century. Just read our reviews.

• Huge potential: Already used by 70M users in 175 countries. One of the most popular and fastest-growing EdTech platforms worldwide.