Senior/Manager, Workforce Transformation & Change

EY; Auckland; On-site; NZD 90,000 - 150,000; Full time

Benefits offered by this job

Career development: EY offers future‑f

Flexible work arrangements and trust

Benefits package including 26 weeks of

Job summary

EY New Zealand is seeking experienced Senior Consultants or Managers to join our People Consulting team. You will guide, design and deliver workforce transitions and transformations, ensuring changes are adopted with confidence and proficiency.

You will partner with stakeholders to develop change experience strategies, lead or support design initiatives, and balance client needs with practical implementation while driving business outcomes across New Zealand offices.

Qualifications

• Experience in a consulting, change experience, organizational development, or a related role is highly desirable.
• Knowledge in developing and implementing change experience strategies and plans that align with organizational goals.
• Familiarity in conducting change impact assessments to identify the impact of changes on employees and processes.
• Ability to develop personas, user journey maps, and other design artifacts to communicate user insights and design concepts.
• Demonstration in collaborating with project teams to integrate change experience activities into project plans.

Responsibilities

• Delivering client projects: Collaborate with EY colleagues and clients to define and deliver project outcomes.
• Supporting clients to solve their challenges: Analyse workforce and business data to generate insights and recommendations. Build client relationships and guide clients through structured problem solving.
• Contributing to business development: identify and support opportunities for EY to contribute to client outcomes.
• Managing client relationships: Establish and manage client relationships to achieve project outcomes and resolve issues or roadblocks.
• Leading project teams: Coach and guide other team members and build capability in organisation design.
• Owning solution design: Lead end-to-end development of solutions and recommendations that balance client requirements with practical implementation.

Skills

Consulting experience

Change management

Organizational development

Change impact assessments

Personas and user journeys

Stakeholder collaboration

Job description

EY New Zealand is seeking experienced Senior Consultants or Managers to join our People Consulting team. You will guide, design and deliver workforce transitions and transformations, ensuring changes are adopted with confidence and proficiency.

You will partner with stakeholders to develop change experience strategies, lead or support design initiatives, and balance client needs with practical implementation while driving business outcomes across New Zealand offices.