Senior Loyalty Partnerships Lead

Air New Zealand; Auckland; On-site; NZD 120,000 - 150,000; Full time

Benefits offered by this job

Staff travel benefits

FlexiLeave

Learning culture and development

Discounts across travel, hotels, and a

Wellbeing support and EAP

Job summary

Air New Zealand seeks a Senior Sales Specialist, Loyalty Partners in Auckland to lead the commercial performance of a high-value partner portfolio. You will drive revenue growth, forecast and manage P&L, govern contracts, and shape partner strategies in collaboration with cross-functional teams.

You will engage senior leaders, translate market insights into initiatives, and deliver outstanding member value through strategic loyalty partnerships within Koru.

Qualifications

• Five or more years' experience in commercial partnerships, account management, loyalty, sales, or portfolio leadership.
• Proven track record of delivering significant commercial growth and achieving ambitious revenue targets.
• Experience with financial services, banking, or partner ecosystems is a plus.

Responsibilities

• Deliver sustainable loyalty revenue growth by identifying and executing strategic commercial opportunities across the Financial Partners portfolio.
• Lead executive relationships with key financial partners to create long-term value and strengthen member outcomes.
• Develop partner strategies and roadmaps translating market insights into growth initiatives.
• Own forecasting, budgeting, and profit and loss performance to maximise portfolio profitability.
• Analyze customer, market, and performance data to identify opportunities, mitigate risks, and inform decisions.
• Provide governance across contracts, obligations, renewals, and compliance for partnerships.
• Collaborate with Finance, Marketing, Product, Tech, Legal, Operations and Analytics for integrated loyalty initiatives.
• Present commercial recommendations and performance insights to senior stakeholders.
• Champion process improvements to enhance partner experiences and outcomes for Koru members.

Skills

Loyalty partnerships

Sales leadership

Stakeholder management

Forecasting & P&L

Strategic partnerships

Commercial acumen

Contract governance

Data-driven decision making

Job description

Air New Zealand seeks a Senior Sales Specialist, Loyalty Partners in Auckland to lead the commercial performance of a high-value partner portfolio. You will drive revenue growth, forecast and manage P&L, govern contracts, and shape partner strategies in collaboration with cross-functional teams.

You will engage senior leaders, translate market insights into initiatives, and deliver outstanding member value through strategic loyalty partnerships within Koru.