Senior Governance Specialist

Tracksuit Limited; Auckland; Ibrido; NZD 90.000 - 120.000; Tempo pieno

Descrizione del lavoro

Tracksuit Limited is seeking a Senior Governance Specialist to become the operational backbone of our Research Governance function. You’ll own the methodology consistency across markets, maintain our governance infrastructure, and scale systems with automation and AI.

You’ll coordinate with Survey Ops, Product, Data Science, Marketing Science, and Strategic Partnerships, produce governance documentation, and drive continuous improvement in a fast‑moving, autonomous environment.

Competenze

• 5+ years in operations, programme management, research coordination, or analytical roles.
• Experience building or maintaining tracking/monitoring systems.
• Evidence of using AI agents or automated skills to scale capabilities.
• Strong written communication – crisp, structured, governance-grade.
• A connector who builds relationships across stakeholders.
• Bonus for SQL literacy or data querying experience.

Mansioni

• Own the operational layer of Research Governance with tools, trackers, and systems for consistency across markets and products.
• Run monitoring programme, document methodology drift, maintain governance records, and inform the Head of Research.
• Coordinate across Survey Ops, Product, Solutions, Data Science, Marketing Science, and Strategic Partnerships.
• Produce governance documentation – SCQAs, summaries, pre-reads, and updates.
• Design for scale by building once, automating, and using AI to reduce manual work.
• Maintain programme-level awareness of validation and tests with updated governance records.

Conoscenze

Operations leadership

Programme management

Research coordination

Analytical thinking

AI automation mindset

Excellent written communication

Strumenti

SQL

Descrizione del lavoro

Tracksuit exists to help marketers prove their brand building is working. We give teams the data they need to make smarter decisions, convince stakeholders, defend budgets, and track their progress. The brand tracking industry is dominated by 100-page reports, static data and big price-tags. We're doing things differently by being built for the modern marketer: always-on, accessible, and approachable.

We're now tracking more than 1,000 brands across 25 countries globally. With offices in Auckland, Sydney, London and New York City, we're scaling fast with a brilliant team of collaborative and ambitious humans. Our culture is defined by "high care, high performance". We strive to be the best and look after each other while we do it.

We’re building the world’s most intuitive, consistent, and trustworthy brand tracking platform - and that only works if our tracking governance is rock‑solid. That’s where you come in.

We’re looking for a Senior Governance Specialist to become the operational backbone of our Research Governance function. Think of this role as the custodian of consistency: the person who keeps our methodology stable and understood across the business, our taxonomy clean, our trackers humming, and our governance infrastructure scaling as fast as Tracksuit grows.

This isn’t a “wait for tasks” kind of gig. It’s a high‑ownership, high‑autonomy role for someone who loves building systems, documenting and sharing update; spotting drift before it becomes chaos, and coordinating across a bunch of clever humans to keep everything aligned.

What you’ll be focused on:

• Owning the operational layer of Research Governance, this means building the tools, trackers, and systems that keep our methodology consistent across markets and products.

• Running our monitoring programme - documenting methodology drift signals, maintaining governance records, and ensuring the Head of Research always has a clear picture of what’s happening.

• Coordinating across Survey Ops, Product, Solutions, Data Science, Marketing Science, and Strategic Partnerships to make sure everyone has the right data context, standards, and guardrails.

• Producing crisp, structured governance documentation - SCQAs, methodology summaries, pre‑reads, and updates that help the business make good decisions.

• Designing for scale: building once, automating often, and using AI tools to replace repetitive manual work.

• Keeping programme‑level awareness of validation and tests, updating governance records as evidence comes through.

You’ll love this role if

• You’re an AI‑native operator who automates your workflow as a default, not a bonus.

• You’re highly autonomous and thrive in environments where you set your own priorities.

• You’re obsessed with consistency, structure, and systems that scale.

• You have a research‑literate brain - you understand quantitative concepts, brand tracking fundamentals, and methodology standards

• You enjoy cross‑functional collaboration and can translate governance frameworks into practical tools people actually use.

• You’re comfortable in a programme‑like environment with constant iteration, change, and improvement.

What you’ll bring:

• 5+ years in operations, programme management, research coordination, or analytical roles.

• Experience building or maintaining tracking/monitoring systems.

• Evidence of using AI agents or automated skills to extend the scale, reliability and capability of yourself or teams.

• Strong written communication - crisp, structured, and governance‑grade.

• A connector, you like to work with a wide stakeholder group and build relationships easily

• Bonus points for SQL literacy or experience querying data.