Senior Data Insights & Strategy Lead

Contact; Wellington; Hybrid; NZD 150,000 - 210,000; Full time

Benefits offered by this job

Free health insurance

Boosted KiwiSaver

Contact Shares

Good to be Home allowance

Parental leave policy

Product credits

Job summary

Contact Energy is recruiting a Senior Data Insights Lead to shape analytics across Retail. You’ll partner with business areas to translate questions into data solutions, lead data structure, and mentor analysts to raise analytical rigor.

In this senior role, you’ll balance business pragmatism with data excellence, build transparent models, and communicate insights to senior leaders, helping us make better decisions about energy, broadband and customer experience in New Zealand.

Qualifications

• Broad senior-level experience across analytics, commercial or related roles.
• Strong problem-solving and ability to step back from data to answer the business question.
• Relationship-building across different areas of the business and finding workable paths forward.
• Practical SQL capability and experience with large datasets.
• Strong analytical capability including querying, modelling and end-to-end analysis.
• Commercial judgement connecting data with customer needs and business context.
• Clear communication, data storytelling and stakeholder influencing skills.
• Experience coaching or mentoring analysts and improving analytic practices.
• A degree in data science, economics, finance or related discipline.

Responsibilities

• Understand Retail needs across stakeholders and define the real problem with practical ways forward.
• Shape how complex customer data is structured, documented and made accessible for analysts.
• Build understanding of data context behind the data to aid interpretation.
• Combine analytical thinking with commercial context to address business problems.
• Develop robust, transparent analyses, models and code that are practical and maintainable.
• Translate complex information into a clear story for diverse audiences and gain alignment.
• Coach and mentor analysts to strengthen analytical practices across the team.

Skills

Broad analytics experience

SQL proficiency

Data storytelling

Stakeholder management

Mentoring Analysts

Education

Data-related degree

Tools

SQL

Job description

Contact Energy is recruiting a Senior Data Insights Lead to shape analytics across Retail. You’ll partner with business areas to translate questions into data solutions, lead data structure, and mentor analysts to raise analytical rigor.

In this senior role, you’ll balance business pragmatism with data excellence, build transparent models, and communicate insights to senior leaders, helping us make better decisions about energy, broadband and customer experience in New Zealand.