Senior Business Analyst

The-Comfort-Group-; Māngere-Ōtāhuhu; Presencial; NZD 110.000 - 150.000; Jornada completa

Descripción de la vacante

The Comfort Group, New Zealand’s leading bedding manufacturer, seeks a Senior Business Analyst for a 12‑month fixed‑term contract. You will lead a team of 3, partnering across business and technology to turn complex challenges into practical solutions.

You’ll drive AI, automation and data insights, leveraging SAP/S4HANA and Agile delivery in a manufacturing context. A hands‑on leader with strong stakeholder engagement is essential.

Formación

• 5+ years’ Business Analysis experience across technology, systems, software, integration or data environments.
• Strong technical BA capability across systems, processes, data, APIs, integrations and enterprise platforms, including SAP/S4HANA
• Proven Agile/Scrum experience across requirements, testing, UAT and business change
• Strong stakeholder engagement, facilitation, communication and leadership/coaching skills
• Experience with SQL, Azure DevOps, GitHub, BI, data modelling and data quality
• Understanding of integration, ETL/ELT, middleware and APIs, including batch, file-based and event‑driven environments
• Experience applying AI, automation and intelligent workflows to improve business outcomes
• Experience in manufacturing, supply chain, logistics, finance or operations
• A relevant qualification in IT, software, business analysis, business or a related discipline
• A curious, practical and structured approach to continuous improvement and emerging technology

Responsabilidades

• Lead, coach and develop the team, contributing to BA Chapter standards and continuous improvement.
• Partner with stakeholders to gather requirements, simplify complex information and define clear outcomes.
• Analyse and improve business processes, systems, data, integrations, risks and impacts.
• Work with Product Owners and squads to maintain a clear, prioritised and delivery‑ready backlog.
• Participate in Agile/Scrum ceremonies, workshops, solution design and Sprint Reviews.
• Support test planning, functional testing, defect management, UAT and automated testing.
• Drive business readiness through early engagement, training, change support and train‑the‑trainer approaches.
• Use SQL, analytics, automation and AI‑assisted tools to improve analysis and business outcomes.
• Build strong relationships across Architecture, technology and business teams.

Conocimientos

Business Analysis

Agile/Scrum

Stakeholder engagement

SQL

Azure DevOps

GitHub

Data modelling

APIs & integrations

AI/Automation

Manufacturing knowledge

Educación

Relevant IT/BA qualification

Herramientas

SAP/S4HANA

BI tools

GitHub

Descripción del empleo

For over 90 years, The Comfort Group has been helping New Zealanders enjoy a better night’s sleep. We are a family-owned manufacturer behind leading brands including Sleepyhead, SleepMaker, Dunlop Foams, Beautyrest and Dunlopillo.

We manufacture mattresses, bedding and specialist foam products for retail, commercial and export markets across Asia. As the only bedding manufacturer in the Southern Hemisphere producing its own speciality foam, we continue to invest in our people, products and operations.

About the role

We’re looking for an experienced Senior Business Analyst to join us for a 12-month fixed-term contract. This is a hands‑on leadership role where you’ll lead and develop a team of 3, while working across business and technology to turn complex challenges into practical solutions.

Key Responsibilities

• Lead, coach and develop the team, contributing to BA Chapter standards and continuous improvement.
• Partner with stakeholders to gather requirements, simplify complex information and define clear outcomes.
• Analyse and improve business processes, systems, data, integrations, risks and impacts.
• Work with Product Owners and squads to maintain a clear, prioritised and delivery‑ready backlog.
• Participate in Agile/Scrum ceremonies, workshops, solution design and Sprint Reviews.
• Support test planning, functional testing, defect management, UAT and automated testing.
• Drive business readiness through early engagement, training, change support and train‑the‑trainer approaches.
• Use SQL, analytics, automation and AI‑assisted tools to improve analysis and business outcomes.
• Build strong relationships across Architecture, technology and business teams.

About you

We’re looking for someone excited by AI, curious about what’s possible and passionate about using AI, automation and emerging technology to solve problems and work smarter.

As well as

• 5+ years’ Business Analysis experience across technology, systems, software, integration or data environments
• Strong technical BA capability across systems, processes, data, APIs, integrations and enterprise platforms, including SAP/S4HANA
• Proven Agile/Scrum experience across requirements, testing, UAT and business change
• Strong stakeholder engagement, facilitation, communication and leadership/coaching skills
• Experience with SQL, Azure DevOps, GitHub, BI, data modelling and data quality
• Understanding of integration, ETL/ELT, middleware and APIs, including batch, file-based and event‑driven environments
• Experience applying AI, automation and intelligent workflows to improve business outcomes
• Experience in manufacturing, supply chain, logistics, finance or operations
• A relevant qualification in IT, software, business analysis, business or a related discipline
• A curious, practical and structured approach to continuous improvement and emerging technology

Why Join The Comfort Group?

This is an exciting opportunity to make your mark – influence meaningful business and technology change. In return, we offer:

• Competitive salary package
• Staff discounts across The Comfort Group brands.
• A collaborative and supportive leadership team.

ABOUT US

The Comfort Group is a large family‑owned business. Beginning in the 1930’s producing mattresses in a shed in Auckland, we’re now Australasia’s largest bedding and specialty foam manufacturer.

We have a world‑class portfolio of brands we manufacture including Sleepyhead, Serta, SleepMaker, Beautyrest, Dunlopillo, Wonderest, Tattersfield, Design Mobel and Dunlop Foams, at over 7 sites across Australasia.

With family values, we’re a company that cares immensely about our people - all 1000+ of them. They’re part of the family and our most valuable resource!