Senior Business Analyst

New Zealand Government; Christchurch; Hybrid; NZD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

4 weeks annual leave

Professional development

Wellbeing fund

Hybrid work environment

IT home bundle

Job summary

New Zealand Government is seeking an experienced Senior Business Analyst to join the Business Analysis and Process Design team on a fixed-term basis until end of June 2027. You will lead complex discovery, engaging diverse stakeholders, and translate evidence into practical recommendations and requirements that support organisational change.

You will shape future-state processes, identify capability and learning needs, and coach teams through design, testing and implementation, ensuring outcomes

Qualifications

• Extensive senior business analysis experience leading complex discovery and analysis across organisational change, service, process, policy, data or digital contexts.
• Ability to bring structure to incomplete, ambiguous or conflicting information and turn complex evidence into clear, defensible insights.
• Strong problem-framing, facilitation, process analysis, requirements engineering and options-assessment skills.
• Experience working with senior stakeholders and multidisciplinary groups to test assumptions, agree outcomes and resolve delivery issues.
• Experience supporting initiatives from discovery and requirements definition through to testing, implementation and outcome validation.
• Experience identifying organisational capability or learning needs and translating these into practical learning, change or workforce-enablement solutions.

Responsibilities

• Lead complex discovery and analysis, clearly defining problems, opportunities, intended outcomes and decision points.
• Gather and evaluate evidence from stakeholders, customers, processes, systems, policies, data and operational experience.
• Develop clear options, recommendations and decision-ready advice.
• Translate agreed direction into prioritised, testable requirements and future-state processes.
• Identify organisational capability and learning needs and reflect them in delivery planning.
• Support design, testing, implementation and transition while coaching others.

Skills

Discovery & analysis

Stakeholder facilitation

Requirements engineering

Process analysis

Options assessment

Learning needs assessment

Job description

About the role | Mō te mahiWe are looking for an experienced Senior Business Analyst to join our Business Analysis and Process Design team on a fixed-term basis until the end of June 2027. Reporting to the Manager, Business Analysis and Process Design, you will lead complex discovery and analysis, bringing clarity and structure to ambiguous problems and translating evidence into practical recommendations, requirements and outcomes.Working across business improvement and change initiatives, you will support work from early discovery through to implementation. You will engage diverse stakeholders, assess current and future needs, and help ensure proposed changes are practical, sustainable and aligned with agreed business and user outcomes. The role will have a particular focus on understanding organisational capability and learning needs and translating these into fit-for-purpose solutions.Key responsibilities include:Lead complex discovery and analysis, clearly defining problems, opportunities, intended outcomes and decision points.Gather and evaluate evidence from stakeholders, customers, processes, systems, policies, data and operational experience.Develop clear options, recommendations and decision-ready advice that enable informed organisational decisions.Translate agreed direction into prioritised, testable requirements and practical future-state processes and solutions.Identify organisational capability and learning needs and ensure these are reflected in delivery and implementation planning.Support initiatives through design, testing, implementation and transition, while coaching others and strengthening business analysis practice.Skills & Experience| Ngā pukenga me ngā wheakoTo be successful in this role you will bring:Extensive senior business analysis experience leading complex discovery and analysis across organisational change, service, process, policy, data or digital contexts.Proven ability to bring structure to incomplete, ambiguous or conflicting information and turn complex evidence into clear, defensible insights.Strong problem-framing, facilitation, process analysis, requirements engineering and options-assessment skills.Experience working with senior stakeholders and multidisciplinary groups to test assumptions, agree outcomes and resolve delivery issues.Experience supporting initiatives from discovery and requirements definition through to testing, implementation and outcome validation.Experience identifying organisational capability or learning needs and translating these into practical learning, change or workforce-enablement solutions.What’s in it for you? | Nōu te rourouCompetitive salary (including 3.5% superannuation)4 weeks annual leaveCommitment to your professional developmentWellbeing fund | Access to inhouse Wellness CoachHybrid working environmentIT home bundleWhy NHC Toka Tū Ake is a great place to workNatural Hazards Commission Toka Tū Ake is an Aotearoa (NZ) Crown entity that invests in natural hazard research and education as well as providing natural hazard insurance to residential property owners.NHC Toka Tū Ake mission is to reduce the impact on people and property when a natural hazard occurs while administering the natural hazard fund.Our values define who we are; they influence the way we work with each other and the way we engage with homeowners, stakeholders and with communities, every day.Connection – honongaCuriosity – māhirahiraConfidence – māiaHe aha te mea nui o te au – he tāngata he tāngata he tāngataWhat is the most important thing in the world; it is people, it is people, it is people.Our commitment is a diverse and inclusive workforce because we know our culture thrives when we get this right.We make a difference for all New Zealanders and strive to increasingly reflect the diversity of communities we serve by including and valuing perspectives from all backgrounds including ethnicity, religion, gender, age, accessibility needs, sexual orientation, and national origin.How to apply | Me pēhea te whakauruFor a more detailed understanding of the position or if you're ready to apply, please visit our Careers website by clicking Apply. If you have any questions about the role or require further information or assistance, please contact us at [e-mail] close Friday 6 November 2026 at 12:00pm.Note: While we acknowledge that AI can be helpful, we want your application to represent you. Please ensure your CV and cover letter reflect your own voice and experiences.Applications sent via email will not be accepted. We encourage you to apply early as we will be reviewing applications as we receive them and reserve the right to close this advertisement early.