Senior Beauty Therapist & Spa Manager

Placements24; Queenstown; On-site; NZD 65,000 - 98,000; Full time

Benefits offered by this job

Competitive salary

Bonuses based on performance

Leadership and professional growth

Beautiful, tranquil work environment

Staff discounts on services

Job summary

Placements24 client requires a Senior Beauty Therapist & Spa Manager in Queenstown (ZA). You will deliver advanced beauty treatments and operational leadership to ensure exceptional client experiences.

The role combines hands-on therapy with staff management, inventory control, and service marketing. Flexibility for weekends and a passion for wellness are essential.

Qualifications

• Qualified Beauty Therapist with certification (ITEC/CIDESCO/SAAHSP).
• Minimum 6 years as a Beauty Therapist with at least 2 years in supervision/management.
• Proficient in a wide range of beauty treatments and techniques.
• Strong leadership, customer service, and staff development skills.

Responsibilities

• Perform advanced beauty treatments (facials, massage, waxing, nails, body therapies).
• Manage daily spa operations and ensure high service standards.
• Lead, train and motivate a team of beauty therapists.
• Oversee staff scheduling, performance management and development.
• Manage inventory, purchasing and stock control.

Skills

Leadership

Customer service

Interpersonal skills

Education

Beauty Therapy qualification (e.g., ITEC, CIDESCO, SAAHSP)

Tools

Spa scheduling software

Job description

About the Role

Our client, an esteemed day spa in Queenstown, Eastern Cape, ZA , is seeking an experienced and dynamic Senior Beauty Therapist & Spa Manager . This dual role requires a professional with exceptional therapeutic skills and proven leadership abilities to oversee spa operations and ensure an unparalleled client experience. You will be responsible for delivering a range of high-quality beauty treatments while also managing staff, inventory, scheduling, and maintaining the spa's serene atmosphere. The ideal candidate is passionate about wellness, possesses strong business acumen, and is dedicated to mentoring a team of therapists. This is a fantastic opportunity to lead and grow within a respected establishment in the heart of Queenstown . We are looking for a proactive individual who can elevate the spa's services and reputation.

Key Responsibilities

• Perform advanced beauty treatments including facials, massage, waxing, manicures, pedicures, and body therapies.
• Manage daily spa operations, ensuring efficiency and high standards of service delivery.
• Lead, train, and motivate a team of beauty therapists, fostering a positive and professional work environment.
• Oversee staff scheduling, performance management, and professional development.
• Manage inventory of spa products and supplies, including ordering and stock control.
• Ensure adherence to strict hygiene, health, and safety regulations within the spa.
• Develop and implement marketing initiatives to attract new clients and retain existing ones.
• Handle client inquiries, feedback, and complaints effectively to ensure satisfaction.
• Maintain financial records, including sales, expenses, and budget management.
• Continuously update knowledge of industry trends and introduce new treatments and services.

Requirements

• A recognized qualification in Beauty Therapy (e.g., ITEC, CIDESCO, SAAHSP).
• Minimum of 6 years of experience as a Beauty Therapist, with at least 2 years in a supervisory or management role.
• Expertise in a wide range of beauty treatments and techniques.
• Proven ability to manage staff, operations, and inventory effectively.
• Strong customer service and interpersonal skills.
• Excellent organizational and time-management abilities.
• Knowledge of spa software for scheduling and client management is advantageous.
• A passion for the wellness industry and commitment to client well-being.
• Ability to work flexible hours, including weekends.
• Must be based in or able to commute to Queenstown, Eastern Cape, ZA .

Benefits

• Competitive salary with performance-based bonuses.
• Opportunities for leadership and professional growth.
• A beautiful and tranquil working environment.
• Generous staff discounts on spa services and retail products.
• Team-building activities and a supportive work culture.Contribution to enhancing the well-being of clients in the community.
• Potential to influence and expand spa offerings.