Senior Advisor, Communications & Engagement

New Zealand Government; Wellington; On-site; NZD 101,000 - 131,000; Part time

Job summary

ACC is seeking a Senior Advisor, Communications & Engagement to shape how ACC connects with clients across the recovery journey. You will design and deliver communications, engagement and behaviour change approaches that build understanding, shape expectations and influence behaviours that support better recovery.

Working across channels, stakeholder engagement, insights and measurement, you will test new ideas and use what you learn to improve how we communicate and engage.

Qualifications

• Proven experience developing and delivering strategic communications for customers.
• Collaborative across specialist teams and internal stakeholders.
• Excellent written, oral and presentation skills.
• Ability to partner with leaders to understand business needs.
• Use insights and measurement to inform decisions.
• Strong planning and multi-priority management.
• Political awareness and government processes knowledge.
• Experience applying Te Tiriti o Waitangi to communications.

Responsibilities

• Develop strategic communications that support better client outcomes.
• Test new ideas and use insights to influence behaviour.
• Join a talented Customer Partnerships team where people back each other to succeed.

Skills

Strategic comms

Engagement planning

Behaviour change

Stakeholder engagement

Written comms

Oral communication

Presentation skills

Project management

Policy awareness

Te Tiriti knowledge

Job description

• Develop strategic communications that support better client outcomes
• Test new ideas and use insights to influence behaviour
• Join a talented Customer Partnerships team where people back each other to succeed

9-month Fixed Term | Wellington

About us | Mŋ mŋɰŋ

ACC is a trusted and high'performing organisation, providing care, supporting recovery and promoting injury prevention, now and into the future. You can find more about ACC and the work we do here.

About the role | Mŋ te tūranga mahi

As Senior Advisor, Communications & Engagement, you will shape how ACC connects with clients across the recovery journey. You will design and deliver communications, engagement and behaviour change approaches that build understanding, shape expectations and influence behaviours that support better recovery. Working across channels, stakeholder engagement, insights and measurement, you will test new ideas and use what you learn to improve how we communicate and engage. You will initially work within the client team, with opportunities to contribute across Customer Partnerships and build experience in areas including injury prevention, business customer and health sector engagement. You'll bring curiosity, a strategic mindset and a willingness to roll up your sleeves. Comfortable moving between strategy and delivery, you'll help us tackle complex problems, try new approaches and strengthen how ACC communicates and engages with New Zealanders.You'll join a talented, supportive and welcoming Customer Partnerships team. We value different perspectives, back each other and genuinely want each other to succeed.

The appointing salary for this role is $101,287 to $131,077 depending on experience. ACC offers a 9% employer superannuation contribution, with no mandatory employee contribution, and optional life and income protection insurance.

About you | Mŋ

You will bring :

• Proven experience developing and delivering strategic communications, engagement and / or behaviour change approaches for customers or clients.
• A collaborative approach and proven ability to work effectively across specialist teams and with internal stakeholders to achieve shared outcomes.
• Excellent written, oral and presentation skills, with the ability to adapt your writing style for different audiences and channels.
• Confidence partnering with leaders to understand business needs, solve problems and recommend effective approaches.
• The ability to use insights, evaluation and measurement to inform decisions, test ideas and improve what you do.
• Strong planning and project management skills, with the ability to manage multiple priorities and competing deadlines.
• Political awareness and an understanding of the machinery of government.
• Experience applying Te Tiriti o Waitangi to the design of communications, approaches, systems or processes.
• You must hold New Zealand work rights at the time of application.

Working at ACC | Mŋ

ACC At ACC, we embrace the rich tapestry of Aotearoa New Zealand's cultures and are dedicated to providing equitable opportunities. We know that a diverse and inclusive team helps us meet the needs of our customers, and we encourage applications from individuals of all backgrounds, ethnicity, national origin, gender identity, age, and those with diverse abilities. It's important to us that people are free to be themselves at work.

Here are some ways we encourage that :

• Employee networks to support our colleagues from diverse backgrounds.
• The option to explore flexible working that suits your needs and ours.