Senior Adviser, Student Transition

JobSpace; Wellington; On-site; NZD 70,000 - 90,000; Full time

Job summary

Victoria University of Wellington invites applications for a Senior Adviser, Student Transition in the Tītoko - Student Success team. This fixed-term, full-time role runs for 14 months from October 2026 and focuses on delivering inclusive transition programmes and linking students to services to support learning, engagement and belonging.

The role requires strong collaboration, staff coordination, relationship-building with internal and external partners, and evidence-based improvement of

Qualifications

• Understanding Te Tiriti o Waitangi and its application in education.
• Tertiary degree or comparable professional experience in a similar role.
• Demonstrated client-centred approach and service delivery skills.
• Proven ability to manage priorities and meet deadlines.

Responsibilities

• Deliver orientation and transition programmes that support student engagement and belonging.
• Coordinate recruitment, training, and support of casual staff for transition initiatives.
• Build relationships with internal and external stakeholders to support delivery of student transition.
• Collaborate with Learning Designers to create engaging online resources.
• Utilise student feedback to enhance orientation and student success programmes.

Skills

Student engagement

Stakeholder management

Program coordination

Relationship building

Communication

Problem solving

Adaptability

Education

Tertiary degree

Job description

Are you committed to fostering belonging and success for students? Can you solve problems proactively, and deliver high-quality outcomes? Have you built strong partnerships and supported programmes that enhance the student experience?

About the role

Te Herenga Waka - Victoria University of Wellington is currently recruiting a Senior Adviser, Student Transition, to join Tītoko - Student Success team on a fixed-term, full-time contract of 14-months commencing October 2026.

The Senior Adviser, Student Transition is responsible for the provision of a high-quality, inclusive programme that supports students throughout their university journey, facilitating successful transitions at key stages and connecting students with services, activities, and programmes that enhance learning, engagement, and belonging within the University community.

Key responsibilities

• Deliver high-quality orientation and transition programmes that provide a welcoming and well-coordinated student experience, fostering engagement, connection, continuation, and success throughout the student journey.
• Coordinate the recruitment, training, and support of casual staff, ensuring they are well equipped to deliver transition programmes and contribute to student success initiatives.
• Build and maintain strong relationships with internal and external stakeholders, partnering across the University for successful delivery of student transition, engagement, and success initiatives.
• Collaborate with Learning Designers to create and continuously improve engaging online resources that support students throughout their university journey.
• Use student voice by building strong relationships with student representative groups, monitoring engagement and feedback, and using insights to enhance orientation, transition, and student success programmes.

About you

You are a collaborative and student-centred professional who is passionate about supporting student success and creating meaningful experiences that foster belonging, engagement, and achievement. Highly organised and adaptable, you can manage multiple priorities, coordinate orientation and transition programmes, and build effective relationships with students and stakeholders across the University.

With excellent communication, relationship management, and problem-solving skills, you are confident working across diverse environments, using data and student feedback to inform continuous improvement. You bring initiative, sound judgement, and a commitment to equity and inclusion, thriving in a dynamic environment where you can make a positive impact on the student experience, from orientation and transition through to successful completion.

Key requirements

• An understanding of Te Tiriti o Waitangi and its application in an educational context.
• Tertiary degree, or comparable professional experience in a similar role.
• Demonstrated client centred approach and service delivery skills.
• Proven ability to proactively navigate and manage issues to a successful resolution.
• Proven ability to manage competing and changing priorities and deliver to deadlines.
• Highly developed communication skills, with the ability to express complex matters in an accurate and concise form, both orally and in writing.
• Ability to work effectively in a team situation and coach/mentor/train less experienced staff.
• Demonstrated ability to build and maintain mutually beneficial relationships.

Close date for vacancy: 23 September 2026.

Te Herenga Waka - Victoria University of Wellington is renowned for its high-quality research and exceptional teaching. We attract people from around the world. Our university campus spans Te Whanganui-a-Tara Wellington - the creative, scientific and political centre of Aotearoa New Zealand - and our students thrive on the connections we have made here.

Explore the many benefits of working at Te Herenga Waka - Victoria University of Wellington. Find out where you fit in our strategic direction and learn more about our research expertise.

Discover Tītoko - Centre for Student Success, the ultimate support hub! Tītoko empowers students with tools and guidance to thrive academically and personally. From personalized academic advice to wellbeing support, Tītoko ensures student success through workshops, one-on-one consultations, and resources to navigate their journey confidently. Join Tītoko in helping students navigate their journey to success!