Seasonal Visual Security Associate - Part Time

Belk; Wellington; On-site; NZD 30,000 - 39,000; Full time

Job summary

Belk in Wellington, NZ is seeking a Seasonal Temporary Visual Security Associate to provide excellent customer service while deterring theft and maintaining a welcoming store environment.

You will observe customer behavior, report suspicious activity, and collaborate with staff to protect assets and ensure safety. Must be adaptable to changing store needs and comfortable using tablets and Windows devices.

Qualifications

• Dedication to customer service and a drive to achieve store objectives.
• Ability to use data and guidance to support timely and effective decisions.
• Available to work a flexible schedule including nights, weekends, and holidays.

Responsibilities

• Greet, engage, and assist customers warmly to enhance shopping experience.
• Deter theft and maintain a secure environment in designated areas.
• Observe customer behavior to identify potential theft and report it promptly.
• Communicate concerns or suspicious activity to store leadership.
• Collaborate with leaders and associates to protect assets and uphold safety standards.

Skills

Customer service

Attention to detail

Communication

Team collaboration

Adaptability

Tech savvy

Tools

Windows-based OS

Tablet devices

Smartphones

Job description

We're excited to meet you!

The Seasonal Temporary Visual Security Associate supports the execution of store asset protection initiatives by providing consistent visual theft deterrence and ensuring a positive customer experience. This role provides excellent customer service while monitoring and reporting suspicious activities in a strategic location within the store. This is an hourly position.

What You Will Do

• Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
• Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience.
• Serve as a visible presence in designated areas of responsibility to deter potential theft and maintain a secure environment.
• Observe customer behaviors and identify activities that may indicate potential theft.
• Effectively communicate customer concerns, suspicious behaviors, or potential security issues to store leadership promptly.
• Collaborate with store leaders and associates to protect store assets and uphold safety standards.
• Support store operations by maintaining a clean, organized, and welcoming environment.
• Demonstrate adaptability and respond to changing circumstances, adjusting tactics and shifting focus based on business needs.
• Leverage training tools, use resources, and embrace feedback to continuously build skills and strengthen performance. Stay informed of products, promotions, policies, and store events to enhance execution.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.

Skills And Abilities

• Dedication to customer service and a drive to achieve store objectives.
• Skills and experience to perform in the role and a commitment to continuously learn.
• Ability to use data and guidance to support timely and effective decisions.
• Ability to take ownership of assigned tasks and contribute to store success.
• Communicate with excellence.
• Comfortable with technology, including smart phones, tablet computers and Windows-based operating systems.
• Must bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
• Available to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Must regularly move around all store areas and be accessible to customers.

The job posting highlights the most relevant / essential responsibilities and requirements of the role. It is not all-inclusive. There may be additional duties, responsibilities, and qualifications for this job.