Sales Support Manager - The Warehouse, Takanini

The Warehouse Group; Papakura; On-site; NZD 70,000 - 100,000; Full time

Job summary

The Warehouse Group in Auckland's Takanini store is seeking a Sales Support Manager to lead a busy team, oversee front-end operations, and drive excellent customer service.

You will influence store performance, manage cash handling and checkout procedures, and ensure loss prevention measures are in place while collaborating with the wider store team to deliver consistent results.

Qualifications

• Experience in retail store management.
• Strong leadership and communication skills.
• Cash handling and checkout procedures.
• Loss prevention basics.

Responsibilities

• Lead and coach a team to deliver great customer service.
• Oversee front-end operations and checkout activity.
• Support store performance and operational standards.
• Implement loss prevention measures and inventory controls.

Skills

Leadership

Customer service

Cash handling

Inventory control

Job description

Sales Support Manager - The Warehouse, Takanini

• Full-time
• Contract Type: Permanent

Are you ready for an exciting adventure in the world of retail management where you'll get variety and support all the way!

Why choose The Warehouse? Because we're not just about selling products – we're about building communities and making a positive impact on the lives of kiwis and our planet. Plus, we offer competitive salaries, awesome benefits, and endless opportunities to grow your career.

As our Sales Support Manager in this store, you'll be at the heart of our mission to provide top-notch customer service and drive business success.

As a vital member of our store management crew your role will be crucial in keeping our operations at the front end of the store running smoothly from overseeing checkouts to ensuring loss prevention measures are in place. In short you are the glue that holds it all together.

Leading a fantastic team of dedicated professionals you'll inspire and motivate them to enjoy what they do and work collaboratively to continue to make a difference to the community and to deliver their best every day!

To be successful in this role, you'll need to be a self-driven, confident leader with excellent communication skills and a proven track record of delivering high levels of performance through your team. You'll also need to have a good understanding of cash and checkout procedures, as well as product services, and be able to interpret and execute plans effectively. What do you need to succeed? A can-do attitude, strong leadership skills, and a passion for delivering exceptional customer service.

If you've got that spark, we want to hear from you!

Join us at The Warehouse – where every day is an opportunity to make a difference.