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Joyous, a New Zealand‑based company, is seeking an ambitious salesperson to own the buyer journey from initial interest to a signed customer. You will manage outbound and inbound leads, run discovery and demos, and guide deals through to close.
You’ll operate remotely from NZ, selling primarily into the US, partnering with a fellow NZ salesperson and leveraging a structured playbook to scale the mid‑market motion.
New Zealand-based | Fully remote | Selling primarily into the US
Base salary + commission | $100k-$120k OTE
Joyous replaces traditional surveys with dynamic AI conversations and real-time action.
Instead of asking people for feedback, analysing it later and eventually deciding what to do, Joyous can understand what someone is saying in the moment, ask smarter follow‑up questions and help organisations move straight from feedback into action.
We're building something genuinely different in a market where almost everyone agrees on one thing: people hate surveys.
Joyous already has an impressive product and real traction, including many of the world’s largest telecommunications companies across the US, Europe and New Zealand. But we're still early enough that there is a huge amount left to build, learn and achieve.
Our next chapter is creating a much more repeatable mid-market growth engine across a targeted set of ICPs, and we're looking for an ambitious salesperson to help us pressure test and scale it.
You'll own the journey from early interest through to signed customer:
Prospect → Discovery → Demo → Proposal → Close → Hand over
This is not a blank‑sheet sales role.
We already have a detailed playbook covering how we prospect, open conversations, run discovery, demo the product, follow up, handle common objections and move opportunities towards a decision. That includes scripts, messaging, sales artefacts and a defined process.
Your job will be to learn it, run it well, and help us find out where it works and where it needs to get better.
You'll work marketing‑generated leads, do your own outbound and cold calling, run discovery and demos, and keep opportunities moving.
You also won't be doing this alone. You'll work closely with another NZ‑based salesperson who already represents the kind of approach we want to scale, giving you someone to learn from, compare notes with and grow alongside.
We're not expecting you to invent the playbook. We are expecting you to become very good at running it and help us refine it through real customer conversations.
You'll know you're winning when you're consistently turning qualified interest into new mid‑market customers while helping us make the sales motion simpler and more repeatable.
We care much more about early evidence of ability and transferable experience than a long CV.
You might be coming from an SDR, BDR, account management or early sales role and be ready to own more of the process.
B2B software, SaaS or AI experience is especially useful, as is experience working in a NZ company selling into overseas markets.
We're looking for someone who is highly organised, learns quickly, works hard and follows through. You'll need to manage plenty of moving parts without losing visibility of what happens next.
You should communicate simply and transparently, take ownership without needing to be chased, and be happy to step outside the normal boundaries of the role when that's what needs doing.
You should also like coaching and iteration. We want someone who can follow a process closely enough to understand whether it works, while being thoughtful enough to spot where it can be improved.
Joyous is a small, flat and tight‑knit team.
You'll work directly with the founders and the early