Sales and Warehouse Assistant

Barnes NZ PTY Ltd; Henderson-Massey; On-site; NZD 25,000 - 39,000; Part time

Job summary

Barnes Products in New Zealand is seeking a friendly Sales and Warehouse Assistant to join our busy team. You will provide excellent customer service, assist with trades and online orders, and support warehouse tasks including picking, packing and dispatch.

Training will be provided for MYOB/EXO/WooCommerce and related processes. The role suits someone who enjoys a fast-paced environment, can lift up to 25 kg, and is available to work approximately 10–20 hours per week.

Qualifications

• Experience in retail/ecommerce is required.
• Excellent communication and interpersonal skills.
• Comfortable using computer systems and MS Office.

Responsibilities

• Deliver excellent customer service and product advice.
• Answer calls, handle enquiries, and take orders across trade counter and online department.
• Process sales and account queries using MYOB/EXO/WooCommerce (training provided).
• Handle orders, data entry, and cash transactions.
• Collaborate with the team to meet KPIs.
• Pick, pack and dispatch online orders.
• Support warehouse duties, unpacking and putting away orders.

Skills

Customer service

Retail experience

Data entry

Team player

Tools

MYOB

EXO

WooCommerce

Microsoft Office

Job description

Join Our Team at Barnes Products – Sales and Warehouse Assistant

Barnes Products is proud to be the leading supplier of high-quality sculpting, moulding, and casting materials across Australia and New Zealand. We’re passionate about creativity, quality, and outstanding customer service -and we’re looking for someone who shares that passion!

We're on the lookout for a friendly, detail-oriented, and enthusiastic Salesand Warehouse Assistant to join our vibrant team. If you love helping customers, enjoy being part of a supportive workplace, and thrive in a busy environment, this could be the perfect fit for you!

What You’ll Be Doing:

• Delivering top-notch customer service and helpful product advice
• Answering phone calls, assisting with enquiries, and taking orders across our trade counter and online department.
• Processing sales and account queries using MYOB/EXO/Woocommerce (training provided!)
• Handling orders, data entry, and cash transactions
• Collaborating with the team to meet KPIs
• Picking, Packing and Dispatching online orders
• Supporting our team with basic warehouse duties, unpacking and putting away incoming orders.
• Has previous retail/ecommerce experience (a must!)
• Communicates clearly and confidently - in person and over the phone
• Works well under pressure and enjoys being part of a team
• Has great time management and attention to detail
• Is comfortable using Microsoft Office and general computer systems
• Is comfortable lifting up to 25kg
• Available to work approx. 10 - 20 hours per week

Bonus Points If You:

• Are familiar with Barnes Products and our range – but don’t worry if you’re not, we’ll train you!

Please note: Due to the volume of applications, we’ll only be contacting shortlisted candidates.