Sales and Service Manager - Farmers Pukekohe

Farmers Trading Company Ltd; Pukekohe; Vor Ort; NZD 70.000 - 90.000; Vollzeit

Benefits dieser Stelle

Staff discount

Training and development

Zusammenfassung

Farmers Pukekohe is seeking a dedicated Sales and Service Manager to join our management team. You will lead a busy department across fashion, homeware and nursery, driving sales and delivering outstanding customer service.

You will coach and motivate a team, collaborate with visual merchandising, and implement promotional plans for events. Weekend work and flexible start times are part of the roster, with ongoing training and a staff discount package offered.

Qualifikationen

• 2+ years' experience in store/department management.
• Strong sales coaching competence.
• Excellent team management experience.

Aufgaben

• Drive department sales and own the team's sales performance.
• Coach, develop and motivate the team to exceed budgets.
• Coordinate with VM to ensure visuals are in place before store opening.
• Foster a customer service culture across departments.
• Implement and communicate promotional plans for events.

Kenntnisse

Sales coaching

Team management

Customer service

Retail experience

Jobbeschreibung

Sales and Service Manager - Farmers Pukekohe

We are currently seeking a dedicated Sales and Service Manager to join our experienced and passionate Pukekohemanagement team!

What's great about aSales and ServiceManager role at Farmers is the potential to move throughout the store over your time in the role to gain exposure and experience to a wide range of retail offerings. We cover everything from Women's and Men's Fashion to Homeware and Nursery to name just a few. Exposure to this level of variety will set you up well for your future retail career.

At Farmers we don't compromise on our presentation or customer service standards so you can rest assured that you will be working amongst high achievers. As part of a small team of Department Managers reporting through to our Assistant Store Manager you will enjoy the benefits of a wider support network both in store and regionally.

As theSales and Service Manager you will:

• Drive department sales and take full ownership for the teams sales performance
• Manage, coach, develop and motivate team to exceed sales budgets
• Liaise with VM to ensure all visual elements (banners, windows, hot spots) are in place, on time before store opening
• Drive a customer service culture across departments by ensuring high levels of customer service
• Implement & communicate promotional plans for upcoming events

What we are looking for in our ideal candidate:

• 2+ years' experience in a similar position (Store Manager small store or Department Manager medium to large store)
• Strong sales coaching competence - proven ability in coaching for sales improvement
• Excellent team management experience - can motivate and coach a team to improve sales results

What's on offer:

• A fantastic opportunity to join a well known New Zealand retail brand
• A generous staff discount package across the Farmers and James Pascoe Group
• Ongoing training and development to help you achieve your career objectives

The is a permanent full time role and will involve weekend work and flexibility for early startsand late nights as part of the management roster.

Entitlement to work in New Zealand
In accordance with the Immigration Act 2009, you will be asked to provide evidence of your entitlement to work in New Zealand during the selection process. If invited to interview, you will be required to bring original documentation with you. Please refer to our Frequently Asked Questions on our Contact Us page for more information.

Job level(s) + 1-3 years relevant experience, 3-7 years re...