Sales and Service Coordinator

Humes; Tauranga; On-site; NZD 54,000 - 66,000; Full time

Benefits offered by this job

Salary starting from $60k per annum

Staff discounts – PlaceMakers, PBTech,

Specsavers, Mobil + more

Employee Education Fund for permanent

Job summary

Humes in Mt Maunganui is seeking a reliable Sales & Service Coordinator to support customers, sales activity and day-to-day branch operations. You’ll process customer orders, assist in the yard and store, and carry out general administrative and stockroom duties.

The role involves some forklift training opportunities, 40-hour weeks, and regular customer interaction to deliver excellent service. Onsite parking is available and a supportive team environment.

Qualifications

• Customer service experience is essential.
• Retail or distribution background is advantageous.
• Willingness to learn and be trained with new skills.

Responsibilities

• Support customers and sales activity.
• Process customer orders and assist across the yard/store.
• Handle general admin and stockroom duties.

Skills

Customer service

Self-motivation

Reliability

Written communication

Tools

Microsoft Excel

Outlook

Job description

We’re on the lookout for a reliable Sales & Service Coordinator to join our Mt Maunganui team!

Here at Humes, we recognise the important role our Sales & Service Coordinators play in keeping the business running.

With that in mind we want to share what we can offer you when you work with us.

• Salary starting from $60k per annum
• Range of staff discounts – PlaceMakers, PBTech, Specsavers, Mobil + more
• Employee Education Fund – Available to all permanent employees & your immediate whanau
• Market leading Parental Leave Policy that will make it easier to our employees to become parents while working at Humes.

About the Role

This is a varied, hands‑on role where you’ll support customers, sales activity, and day‑to‑day branch operations. You’ll help process customer orders, assist across the yard and store, and carry out general administrative and stockroom duties.

The role includes some repetitive lifting of up to 25kgs, and you’ll be interacting with customers regularly, so confidence in providing great service is essential. As part of your development, you may have the opportunity to gain your forklift licence through supported training, allowing you to safely assist with loading and unloading across the branch.

Standard hours are 40 per week, Monday to Friday, 7:30am–4:30pm, with some flexibility considered. Free onsite staff parking is available.

Skills and Experience

At Humes, the big focus is customer service — because when you’re driven to help others, you naturally go the extra mile, and that’s how we operate. While a background in either retail or distribution will be advantageous to this role, it will also be important you are you are able to demonstrate:

• Self-motivation and reliability.
• Strong communication written and verbal
• Mathematical literacy
• Experience in systems such as Microsoft excel and Outlook
• Able to undertake some repetitive heavy lifting– up to 25kgs
• A willingness to be trained and learn new skills.

Research shows that females and minority groups don’t apply for roles unless they match 100% the job description.

We are proud of your diversity and see it as one of the things that make us stronger. We welcome your individuality and encourage you to bring your true self to work, so if this role is of interest but you feel you don’t fit it, we would still love you to apply.