Sales Analytics & Order Operations Specialist

Agpro NZ Ltd; Howick; On-site; NZD 65,000 - 80,000; Full time

Job summary

Agpro NZ Ltd is seeking a Sales Administrator/Reporting Analyst to support the Sales team with accurate order processing, reliable administration, and insightful data reporting. You will ensure timely information flows to the Sales Manager and wider management to improve planning and efficiency.

Your responsibilities include processing orders via website, email, and phone, maintaining CRM and ERP records, analyzing sales data, and delivering regular reports.

Qualifications

• Strong numeracy with ability to interpret and present data.
• Advanced Excel capability; Dynamics D365 desirable.
• Experience in customer service, sales support or admin role.
• Attention to detail and data accuracy.
• Clear written and verbal communication.

Responsibilities

• Process customer orders via website, email and phone channels and accurately enter, manage, and maintain orders within the ERP system (D365).
• Maintain accurate record-keeping of sales documentation and customer information in CRM.
• Respond to customer queries including track & trace, stock availability, and order status.
• Liaise with internal teams to resolve customer issues efficiently and professionally.
• Analyse sales and operational data to identify trends, variances, and opportunities and provide to the sales team.
• Prepare and deliver regular reports to support the business, Sales Team, and Sales Manager.
• Manage Agpro's consignment store network and maintain accurate inventory records.
• Coordinate and reconcile consignment store stocktakes, ensuring timely invoicing and inventory accuracy.

Skills

Numeracy

Advanced Excel

Data analysis

Communication

Attention to detail

Organised

Teamwork

Tools

Dynamics D365

CRM systems

Microsoft Excel

PowerPoint

Job description

Agpro NZ Ltd is seeking a Sales Administrator/Reporting Analyst to support the Sales team with accurate order processing, reliable administration, and insightful data reporting. You will ensure timely information flows to the Sales Manager and wider management to improve planning and efficiency.

Your responsibilities include processing orders via website, email, and phone, maintaining CRM and ERP records, analyzing sales data, and delivering regular reports.