Sales Advisor 28h - Commercial Bay

H&M; Auckland; On-site; NZD 25,000 - 36,000; Part time

Benefits offered by this job

25% off H&M Group brands

Up to 26 weeks parental leave

Online learning platform access

Wellbeing support via EAP

Flare membership with exclusive-discs

Job summary

H&M is seeking a Sales Advisor in Auckland to deliver the best customer experience and contribute to store sales. You will assist customers, share fashion knowledge, and maintain a shopper-friendly environment with strong garment care and store processes.

As part of a collaborative team, you will fold, stock, label merchandise, and support transactions. You’ll use store technology and help colleagues create a welcoming, efficient shopping experience for all customers.

Qualifications

• Experience in customer service within fashion, retail, or similar fields.
• Passionate about fashion and delivering an exceptional in-store experience while promoting our products and driving sales.
• Thriving in collaborative and dynamic environments.
• Communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop.
• Flexible and action oriented.

Responsibilities

• Fold, hang, display and merchandise garments to maximise selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack and label merchandise with security tags.
• Support customer purchases and returns in the register.

Skills

Customer service

Fashion knowledge

Store technology

Tools

Store technology

Job description

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build positive working environment.

Key responsibilities:

Fold, hang, display and merchandise garments to maximise selling opportunities.

Actively process, stock and replenish garments on the sales floor and in the stock room.

Open, unpack and label merchandise with security tags.

Support customer purchases and returns in the register.

Qualifications

Qualifications

We are looking for people with…

Experience in customer service within fashion, retail, or similar fields.

And people who are…

Passionate about fashion and delivering an exceptional in-store experience while promoting our products and driving sales.

Thriving in collaborative and dynamic environments.

Communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop.

Flexible and action oriented.

Additional Information

Additional information

This is a28h Part Time role.

At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.

• Receive 25% off H&M Group brands; H&M, COS, Monki, Weekdays, Arket, & Other Stories across the globe.
• Up to 26 weeks of company paid parental leave for eligible team members.
• Access to our online learning platform, wellbeing support through our EAP and a Flare membership with exclusive discounts.
• In addition to our global benefits, all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries.

Your career can take you anywhere with opportunities to grow across a global business. We proudly support internal progression, with a commitment to identifying and developing internal talent. When you grow, we grow.

Inclusion & Diversity

H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse, and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience, and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.

Company Description

H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way. Learn more about H&M here .

Job Location