Rural Retreat Guest Services Associate

RecruitNZ; Otago; On-site; NZD 25,000 - 36,000; Full time

Job summary

RecruitNZ in Queenstown region is seeking a reliable hospitality worker to maintain guest accommodation, communal facilities and surrounding areas to a consistently high standard. You will perform commercial cleaning, accommodation preparation, laundry, linen management and related housekeeping duties.

The role includes assisting with routine guest services, basic booking administration and occasional animal care in a small rural hospitality setting.

Qualifications

• 3+ years in hospitality, hotel, resort or similar accommodations.
• Hands-on housekeeping/cleaning experience.
• Good guest-service skills and strong laundry/linen management.
• Basic computer and administration skills.
• Stock-control or supply-ordering experience.
• Confident with guests and clear communication.
• Potential to develop into supervisory role as business grows.

Responsibilities

• Clean and prepare guest accommodation in a timely, high-standard manner.
• Carry out laundry and linen management; maintain bedding supplies.
• Monitor stock levels and assist with stock ordering.
• Replenish supplies in accommodation units and common areas.
• Outdoor housekeeping around accommodation buildings.
• Provide basic guest hospitality assistance and front-of-house support.
• Assist with simple administrative duties relating to guests.
• Provide basic daily animal care when required.
• Support the wider hospitality operation as the business develops.

Skills

Guest service

Housekeeping

Laundry management

Stock control

Administration

Communication

Supervisory potential

Education

Bachelor’s degree in hospitality or related field

Job description

RecruitNZ in Queenstown region is seeking a reliable hospitality worker to maintain guest accommodation, communal facilities and surrounding areas to a consistently high standard. You will perform commercial cleaning, accommodation preparation, laundry, linen management and related housekeeping duties.

The role includes assisting with routine guest services, basic booking administration and occasional animal care in a small rural hospitality setting.