Retail Store Manager

Oscar Wylee Pty; Wellington; On-site; Confidential; Full time

Benefits offered by this job

2x free prescription eyewear per year

Career development opportunity

Amazing salary package

Rostered schedule

Job summary

Oscar Wylee Pty is seeking an engaging Store Manager to lead the retail arm and deliver a first-class customer experience across our NZ stores. You will coach selling, manage daily operations, and collaborate with Optometrists to uphold service standards.

The role suits candidates from retail or healthcare backgrounds with 1–2 years as an Assistant Store Manager or higher, plus budgeting and scheduling experience. Tue–Sat availability is preferred; relocation support may be available.

Qualifications

• 1 to 2 years of experience as an Assistant Store Manager or higher retail management position.
• Experience working with budgets and scheduling staff in compliance with local labour laws.
• Tuesday to Saturday availability is preferred.

Responsibilities

• Oversee day-to-day operation of the retail arm and ensure policy compliance.
• Collaborate with Optometrists to deliver a superior customer experience.
• Coach selling and customer service skills for the store team.

Skills

Leadership

Budgeting

Staff scheduling

Customer service

Job description

Benefits

• Amazing salary package
• Rostered schedule
• Career development opportunity
• Receive 2 x free prescription eyewear per calendar year to keep you on trend

Oscar Wylee is a leading optometry company with 130+ stores located in Australia, New Zealand and Canada, employing 1000+ worldwide. We are committed to delivering exceptional patient care along with providing an affordable, unique and fashionable product to all.

We are an ambitious, solutions focused and energetic group passionate about making a positive difference to communities needing access to this important service. Our inhouse designers are influenced by the latest global fashion trends and bring the product to the customer direct from our manufacturers.

About the role

Store Managers oversee the day to day operation of the retail arm of our service and ensure compliance to company policies and procedures. They are key to the ongoing success of our services. They collaborate closely with our Optometrists to deliver a superior customer experience. Our store team members rely on their ability to coach effective selling and customer service skills.

About the person

This role suits are range of people including those who work in retail and healthcare industries. Optical industry experience is helpful, but not essential. We are looking for effective and caring leaders who are organised, able to think on their feet and make good decisions that support the continued growth of our brand. Other requirements:

• 1 to 2 years of experience as an Assistant Store Manager (or similar) or higher retail management position.
• Able to demonstrate experience working with budgets and scheduling staff in compliance with local labour laws.
• Tuesday to Saturday availability is preferred.

This is a great organisation for someone looking to continue to grow beyond a customer facing role and we are often able to support relocation to meet the work-life needs of our staff.