Retail Sales Supervisor: Lead, Coach & Drive Results

PUMA New Zealand Ltd; Papamoa; Sur place; NZD 55 000 - 75 000; Plein temps

Résumé du poste

PUMA New Zealand Ltd is seeking a Retail Sales Supervisor in Papamoa to lead a dynamic team on the shop floor, drive sales, and ensure a superior customer experience. You will implement sales strategies, monitor KPIs, and coach staff to deliver strong results while upholding Puma brand values.

The role requires flexibility with non-traditional hours, weekends, evenings, and holidays; travel may be required for new openings or closings.

Qualifications

• Proven ability to exceed sales targets while meeting company financial goals.
• Demonstrated ability to identify, hire, train, develop, and retain top talent.
• Strong reasoning skills to navigate complex issues and effective communication to present to large groups.
• Proactive approach to managing and promoting a sales culture within the store to achieve targets, KPIs and profitability.

Responsabilités

• Lead in-store initiatives to meet/exceed sales, KPI and profitability goals.
• Support Store Manager in recruitment, training, and development of Associates.
• Coach and develop employees to drive customer experience and sales performance.
• Oversee Loss Prevention education and awareness programs and compliance.
• Assist with new store openings/closings; travel may be required.
• Ensure store visuals meet Puma standards and maintain a safe environment.

Connaissances

Sales targets

Talent management

Communication

Sales culture leadership

Description du poste

PUMA New Zealand Ltd is seeking a Retail Sales Supervisor in Papamoa to lead a dynamic team on the shop floor, drive sales, and ensure a superior customer experience. You will implement sales strategies, monitor KPIs, and coach staff to deliver strong results while upholding Puma brand values.

The role requires flexibility with non-traditional hours, weekends, evenings, and holidays; travel may be required for new openings or closings.