Retail Sales Specialist

Sydney Tools Pty Ltd; Henderson-Massey; On-site; NZD 45,000 - 65,000; Full time

Benefits offered by this job

Career growth

Competitive pay

Supportive team environment

Product training

Job summary

Sydney Tools is opening a brand-new store in Westgate, Auckland NZ and seeks Retail Sales Specialists to join our launch team. Whether you have sales experience or a trades background, your energy, work ethic and eagerness to learn will help customers find the right tools and gear.

Join a family-owned brand with top supplier training, career growth, and a supportive team. Weekend rosters apply and a positive attitude is valued as you start your sales career with us.

Qualifications

• Experience in sales, customer service, or trades.
• Motivation to hit sales targets and contribute to store success.
• Passion for tools and power tools, eager to learn and share knowledge.
• Basic computer skills for everyday tasks.

Responsibilities

• Drive sales by helping trade and DIY customers find the right tools and handling in-store and phone sales.
• Engage customers by sharing promotions and deals to help them save.
• Resolve customer queries and complaints effectively.
• Create displays and merchandising to keep the store looking sharp.

Skills

Sales experience

Customer service

Trades background

Tools passion

Computer skills

Positive attitude

Job description

Unleash Your Sales Potential with Sydney Tools!

Are you a sales pro looking for a new challenge, or a tradie ready to move from the tools to the sales floor? Sydney Tools wants YOU to join our growing team! We’re opening a brand-new store in Westgate, Auckland NZand are looking for Retail Sales Specialists to join our launch team. Whether you’ve got sales experience or a trades background, your strong work ethic, positive attitude, and eagerness to learn will make you a great fit.

WHAT WE OFFER

• Career Growth & Stability: A new store means real opportunity. Get in early and advance into store management or regional roles with a rapidly growing brand across Australia and New Zealand.
• Competitive Pay & Rewards: Your performance is rewarded, with ongoing salary reviews.
• Supportive Team Environment: Join a tight-knit, family-owned business that values collaboration.
• Expert Product Training: Become a power tool expert with hands-on training from top suppliers.

ABOUT YOU

• Experience: A background in sales, customer service, or the trades. No sales experience? No problem, we’ll train you!
• Motivation: A drive to hit sales targets and contribute to store success.
• Passion for Tools: A genuine interest in tools and power tools, and eagerness to work with products you love.
• Basic Computer Skills: Comfort with everyday computer tasks.
• Winning Attitude: You’re ready to learn, grow, and be a positive team player.

YOUR DAY-TO-DAY DUTIES

• Drive Sales: Help trade and DIY customers find the right tools, and process in-store and phone sales.
• Engage Customers: Share the latest promotions and deals to help customers save.
• Solve Problems: Resolve customer queries and complaints effectively.
• Create Displays: Keep the store looking sharp with engaging merchandising.
• Grow Your Skills: Stay ahead with regular training on power tools and sales techniques.
• Rostered Weekend Work: Work one rostered day on the weekend each week.

WHO ARE WE

Since 2001, Sydney Tools has grown into a family-owned powerhouse with 120+ stores across Australia and New Zealand. As a market leader in power tool sales, we’re proud to deliver reliability and quality to the trade and construction industry.

You must have the right to work in New Zealand.