Retail Assistant | Repco Johnsonville

Repco; Wellington; On-site; NZD 42,000 - 52,000; Full time

Benefits offered by this job

Staff discounts

Ongoing training & development

Work-life balance

Employee assistance program

Parental leave top-up allowance

Job summary

Repco in Wellington is seeking a friendly Retail Assistant to ensure a great in-store experience from the moment customers walk in, guiding them to the right products, upselling where possible and processing sales at the till. This is a very customer‑focused role requiring people skills and prior retail or customer service experience.

An interest in automotive is a plus; full training will be provided and you’ll enjoy team‑oriented environment, staff discounts, work–life balance and ongoing

Qualifications

• Customer-focused role with previous retail or customer service experience preferred.
• Interest in automotive is a plus.
• Strong communication skills and phone manner; team oriented.

Responsibilities

• Provide genuine service and create lasting impressions with customers.
• Have superstar selling skills that contribute to the sales performance of the store.
• Be a team player and contribute towards the store's success.
• Maintain exceptional presentation and merchandising standards of the showroom.
• Processing stock and ensuring shelves are adequately stocked.

Skills

Customer service

Sales skills

Communication

Team player

Tools

POS system

Job description

• Sunday 10-4 & Monday - Wednesday 8am-5pm (31 hours)
• Friendly & fun team, great staff discounts, plus the opportunity to learn & develop

Repco is a leader in the automotive aftermarket parts market and is one of the most widely recognised brands in Australia and New Zealand. Our brand stands for quality, expertise and knowledge, and our team members are valued and appreciated. We deliver careers and experiences that are supportive, rewarding and inclusive, and we are passionately focused on safety, results and continuous improvement.

About the Role:
At Repco we want to ensure that each customer has a great experience in store and as a Retail Assistant your key focus is to ensure this - This starts from the moment the customer walks in the door, to providing guidance around our products and ensuring they find what they need, upselling where you can and processing the sale at the till.

Duties Include:

• Providing genuine service and creating a lasting impressions with our customers
• Have superstar selling skills that contribute to the sales performance of the store
• Be a team player and contribute towards the store's success
• Maintain exceptional presentation and merchandising standards of the showroom
• Processing stock and ensuring shelves are adequately stocked.

Skills & Experience:
This is a very customer focused position so you'll naturally be a people person and a passionate customer service expert, ideally with previous retail and/or customer service experience.

Full training will be given on the products we sell, however an interest in automotive is a plus. But if customer service is your passion and where you thrive, we like that sound of that too! You must be confident working in a retail/sales environment and dealing with a variety of customers. Your strong communication skills and excellent phone manner will be complimented by your team-focused and 'can do' attitude.

We Can Offer You:

• A safe & inclusive team environment
• Attractive team member pricing across all GPC AP businesses
• Work-life balance
• Ongoing training & development; genuine career opportunities
• Employee reward & recognition programs
• Employee Assistance Program for you & your family
• Parental leave top-up allowance.

GPC Asia Pacific
Movement is in our DNA. We are GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand and South East Asia. Our iconic brands include Repco, NAPA, McLeod Accessories and Motion Industries.

Yet we are more than just a parts and service company. We propel people forward.

With over 8000 team members in Asia Pacific, and 60k+ globally, being part of Genuine Parts Company won't leave you standing still. Reach is key to our success. Learn more about our business online at www.gpcasiapac.com