Retail Assistant | Repco Johnsonville

Motion; Wellington; Hybrid; NZD 32,000 - 42,000; Full time

Benefits offered by this job

Staff discounts

Training & development

Career opportunities

Employee assistance program

Volunteer leave

Parental leave top-up

Job summary

Repco in Wellington is seeking a Retail Assistant to ensure customers have a great in-store experience by guiding product choices, upselling where appropriate, and completing sales at the till.

You will join a friendly, customer-focused team with staff discounts and development opportunities. Shift pattern includes Sundays 10-4 and Mon-Wed 8-5 (31 hours per week).

Qualifications

• Customer-focused role requiring strong interpersonal skills.
• Previous retail and/or customer service experience preferred.
• Willingness to learn and develop product knowledge.

Responsibilities

• Provide genuine service and create lasting impressions for customers.
• Demonstrate strong selling skills to contribute to store performance.
• Be a team player and contribute to store success.
• Maintain presentation and merchandising standards of the showroom.
• Process stock and ensure shelves are adequately stocked.

Skills

Customer service

Retail experience

Communication skills

Sales skills

Job description

Sunday 10-4 & Monday - Wednesday 8am-5pm (31 hours) Friendly & fun team, great staff discounts, plus the opportunity to learn & develop Repco is a leader in the automotive aftermarket parts market and is one of the most widely recognised brands in Australia and New Zealand. Our brand stands for quality, expertise and knowledge, and our team members are valued and appreciated. We deliver careers and experiences that are supportive, rewarding and inclusive, and we are passionately focused on safety, results and continuous improvement.

About the Role

At Repco we want to ensure that each customer has a great experience in store and as a Retail Assistant your key focus is to ensure this - This starts from the moment the customer walks in the door, to providing guidance around our products and ensuring they find what they need, upselling where you can and processing the sale at the till.

Duties

• Providing genuine service and creating a lasting impressions with our customers
• Have superstar selling skills that contribute to the sales performance of the store
• Be a team player and contribute towards the store's success
• Maintain exceptional presentation and merchandising standards of the showroom
• Processing stock and ensuring shelves are adequately stocked.

Skills & Experience

This is a very customer focused position so you'll naturally be a people person and a passionate customer service expert, ideally with previous retail and/or customer service experience. Full training will be given on the products we sell, however an interest in automotive is a plus. But if customer service is your passion and where you thrive, we like that sound of that too! You must be confident working in a retail/sales environment and dealing with a variety of customers. Your strong communication skills and excellent phone manner will be complimented by your team-focused and 'can do' attitude.

We Can Offer You

• A safe & inclusive team environment
• Attractive team member pricing across all GPC AP businesses
• Work-life balance
• Ongoing training & development; genuine career opportunities
• Employee reward & recognition programs
• Employee Assistance Program for you & your family
• Paid volunteer leave
• Parental leave top-up allowance

Learn more about our business online at www.gpcasiapac.com

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Since 1928, GPC has set the standards for performance and value for our customers and our stakeholders.

Today, we’re proud to say we’re the largest global auto parts network and a leading industrial parts distributor, one that offers rewarding careers that combine small company feel with a global scale.

Our strengths are in the relationships we build and the value we deliver by merging local expertise with a global force.