WeareseekinganexperiencedRestaurantManagertotakeownershipoffront-of-houseoperationsatanestablishedhospitalityvenueinChristchurch,NewZealand.Thisopportunityissuitedtoahospitalityprofessionalwhocandemonstrategenuinemanagementexperience,confidentlyleadadiverseteamandmaintainhighstandardsinafast-pacedrestaurantenvironment.
Ratherthansimplyofferingasponsoredposition,thisroleprovidesastructuredpathwayforexperiencedhospitalityprofessionalswhosebackgroundandcapabilitiescanbeverifiedandalignedwiththerequirementsoftheposition.
YouwillworkcloselywithseniormanagementtoleadtheFOHteam,strengthenoperationalconsistency,improveguestexperiencesandcontributetobusinessperformance.
The Opportunity
WeareseekinganexperiencedRestaurantManagertotakeownershipoffront-of-houseoperationsatanestablishedhospitalityvenueinChristchurch,NewZealand.Thisopportunityissuitedtoahospitalityprofessionalwhocandemonstrategenuinemanagementexperience,confidentlyleadadiverseteamandmaintainhighstandardsinafast-pacedrestaurantenvironment.
Ratherthansimplyofferingasponsoredposition,thisroleprovidesastructuredpathwayforexperiencedhospitalityprofessionalswhosebackgroundandcapabilitiescanbeverifiedandalignedwiththerequirementsoftheposition.
YouwillworkcloselywithseniormanagementtoleadtheFOHteam,strengthenoperationalconsistency,improveguestexperiencesandcontributetobusinessperformance.
Key Responsibilities
- Takeresponsibilityfordailyfront-of-houseoperations
- Lead,coachanddeveloplocalandinternationalhospitalityteammembers
- Setclearexpectationsandmaintainconsistentservicestandards
- Trainstaffonoperationalprocedures,customerserviceandvenueexpectations
- Overseeopeningandclosingprocedures
- Manageaccuratecash-upandend-of-shiftprocesses
- Coordinatereservationsandbookingprocedures
- Controlguestflowduringbusyandmulti-sittingservices
- Assistwithstaffrosteringandworkforceplanning
- Communicateopenlyandeffectivelywithseniormanagement
- Monitorserviceperformanceandidentifyopportunitiesforimprovement
- Buildstrongcustomerrelationshipsandencouragerepeatbusiness
- Supportinitiativesdesignedtoimproverevenueandoperationalperformance
- Maintainaprofessionalandpositiveteamculture
- Ensurecompliancewithliquorlicensingrequirementsandrelevantregulations
- Maintainconsistentstandardsacrossserviceandguestinteractions
- Respondconfidentlytooperationalchallengesandresolveissuesefficiently
- Workcollaborativelywithmanagementtoachievebusinessobjectives
Requirements & Eligibility
- Minimum2years'experienceinaRestaurantManagerorcomparablehospitalityleadershiprole
- Demonstratedabilitytoleadandmanageahospitalityteam
- Strongunderstandingoffast-paced,high-volumerestaurantoperations
- Provencustomerserviceandteamleadershipcapabilities
- Excellentcommunicationandinterpersonalskills
- Professionalandmatureapproachtostaffmanagement
- Strongunderstandingofhospitalityproceduresandservicestandards
- Knowledgeofliquorserviceandlicensingcompliance
- Abilitytomanageguestflowandcompetingoperationalpriorities
- Strongorganisationalandproblem-solvingabilities
- Abilitytoremaincalmandeffectiveduringbusyserviceperiods
- Willingnesstolearnvenue-specificproducts,systemsandstandards
- Flexibleavailabilityforevenings,weekendsandpeaktradingperiods
- Abilitytocommittoaminimumof30hoursperweekacross5days
- Candidatesrequiringemployer-supportedimmigrationmaybeconsidered
Special Instructions
Sponsorshipavailableforsuitableoverseascandidateswhomeettheroleandeligibilityrequirements
- Takeresponsibilityfordailyfront-of-houseoperations
- Lead,coachanddeveloplocalandinternationalhospitalityteammembers
- Setclearexpectationsandmaintainconsistentservicestandards
- Trainstaffonoperationalprocedures,customerserviceandvenueexpectations
- Overseeopeningandclosingprocedures
- Manageaccuratecash-upandend-of-shiftprocesses
- Coordinatereservationsandbookingprocedures
- Controlguestflowduringbusyandmulti-sittingservices
- Assistwithstaffrosteringandworkforceplanning
- Communicateopenlyandeffectivelywithseniormanagement
- Monitorserviceperformanceandidentifyopportunitiesforimprovement
- Buildstrongcustomerrelationshipsandencouragerepeatbusiness
- Supportinitiativesdesignedtoimproverevenueandoperationalperformance
- Maintainaprofessionalandpositiveteamculture
- Ensurecompliancewithliquorlicensingrequirementsandrelevantregulations
- Maintainconsistentstandardsacrossserviceandguestinteractions
- Respondconfidentlytooperationalchallengesandresolveissuesefficiently
- Workcollaborativelywithmanagementtoachievebusinessobjectives
- Minimum2years'experienceinaRestaurantManagerorcomparablehospitalityleadershiprole
- Demonstratedabilitytoleadandmanageahospitalityteam
- Strongunderstandingoffast-paced,high-volumerestaurantoperations
- Provencustomerserviceandteamleadershipcapabilities
- Excellentcommunicationandinterpersonalskills
- Professionalandmatureapproachtostaffmanagement
- Strongunderstandingofhospitalityproceduresandservicestandards
- Knowledgeofliquorserviceandlicensingcompliance
- Abilitytomanageguestflowandcompetingoperationalpriorities
- Strongorganisationalandproblem-solvingabilities
- Abilitytoremaincalmandeffectiveduringbusyserviceperiods
- Willingnesstolearnvenue-specificproducts,systemsandstandards
- Flexibleavailabilityforevenings,weekendsandpeaktradingperiods
- Abilitytocommittoaminimumof30hoursperweekacross5days
- Candidatesrequiringemployer-supportedimmigrationmaybeconsidered
Sponsorshipavailableforsuitableoverseascandidateswhomeettheroleandeligibilityrequirements
Full visa sponsorship available under New Zealand Accredited Employer Work Visa (AEWV).