Residential Life Coordinator

Victoria University of Wellington; Wellington; On-site; NZD 55,000 - 75,000; Full time

Job summary

Victoria University of Wellington invites applications for a Residential Life Coordinator to support Halls of Residence. You will work closely with the Hall management team to ensure smooth operation, financial management, and excellent student experiences.

Day-to-day duties include frontline customer service, invoicing and data management, and providing pastoral support to residents. The role requires strong communication, organisation, and a proactive team approach in a diverse setting.

Qualifications

• Experience working in a front line, customer focused environment.
• Experience in invoicing, accounts and financial administration.
• Experience working with young people from a diverse range of backgrounds.
• Proven experience working with finance and database systems.
• Experience in managing a diverse office environment.
• Proven interpersonal, written and verbal communication skills.

Responsibilities

• Assist the Hall management team with operational and financial management of the Hall.
• Provide high-quality, student-centred administrative services to support residents.
• Contribute to residents' pastoral care and wellbeing.
• Support the daily running of accommodation services in a dynamic environment.

Skills

Frontline customer service

Interpersonal skills

Written and verbal communication

Tools

Finance software

Database systems

Job description

Victoria University of Wellington is New Zealand’s globally ranked capital city university and one of New Zealand’s oldest and most prestigious tertiary institutions with a proud tradition of academic excellence.Our...

• Are you a well-organised, proactive team player?
• Do you have proven administration and communication skills?
• Can you work effectively in a dynamic environment with a diverse range of people?

Te Herenga Waka - Victoria University of Wellington is currently recruiting a Residential Life Coordinator to support our Halls of Residence on a permanent, full-time basis.

Working closely with the Hall management team and wider accommodation support services, this position plays a vital role in ensuring the Hall and accommodation service for our students runs smoothly.

Your day will involve assisting the Tumuaki Taupuni - Head of Hall in operational and financial management of the Hall, providing high-quality, student-centred administrative services that support second-to-none experiences for residents, and contributing to resident’s pastoral care and wellbeing.

This is an exciting opportunity for a candidate who is a team player, customer-focused, well-organised, self-motivated, proactive, quick to learn, adaptable, and passionate about helping people. You’ll need to have a strong system focus as well as able to interact and assist our residents.

Key requirements:

• Experience working in a front line, customer focused environment.
• Experience in invoicing, accounts and financial administration.
• Experience working with young people from a diverse range of backgrounds.
• Proven experience working with finance and database systems.
• Experience in managing a diverse office environment.
• Proven interpersonal, written and verbal communication skills.

Close date for vacancy: 25 August 2026.

Contact details for vacancy: If you have any questions regarding this role please get in touch with Nina Ness ([e-mail]).

About Us

Te Herenga Waka - Victoria University of Wellington is renowned for its high-quality research and exceptional teaching. We attract people from around the world. Our university campus spans Te Whanganui-a-Tara Wellington - the creative, scientific and political centre of Aotearoa New Zealand - and our students thrive on the connections we have made here.