Remote Customer Service & Admin Assistant — Entry-Level

HRS Talent Solutions; Napier; On-site; NZD 36,000 - 47,000; Part time

Job summary

HRS Talent Solutions is seeking a Customer Service & Administrative Support Assistant for remote work in Napier, New Zealand. The role combines customer service support, administrative tasks, data entry, online workflow coordination, and general office support, with training provided.

The position is entry level and well suited to organized candidates who follow instructions carefully, maintain accuracy, and communicate clearly in writing.

Qualifications

• Reliable computer or laptop
• Stable internet connection
• Ability to follow written instructions carefully
• Comfort using email, web browsers, online forms, and basic web based tools
• Strong attention to detail and ability to review work for accuracy
• Clear written communication skills
• Dependable and organized approach to recurring tasks
• Ability to work independently and manage time effectively
• Comfort reviewing customer, participant, or project information
• Ability to handle routine customer service and administrative support tasks professionally

Responsibilities

• Reviewing customer, participant, or project related information for accuracy and completeness
• Supporting customer service and client feedback projects by organizing responses, comments, and submitted details
• Reading written instructions carefully and completing assigned tasks according to provided guidelines
• Entering information into online forms, templates, spreadsheets, or tracking sheets
• Reviewing names, dates, contact details, submitted answers, and other information for accuracy
• Helping organize feedback from surveys, service evaluations, product reviews, and client related projects
• Providing structured feedback to support client projects and research assignments
• Participating in guided client evaluations and completing form based assessments
• Recording reactions, preferences, observations, and responses clearly and accurately
• Researching company websites, checking business information online, and verifying whether details are current
• Supporting routine office related processes through accurate and consistent task completion
• Communicating clearly in writing when completing forms, notes, feedback, or project related responses

Skills

Customer service

Administrative support

Data entry

Attention to detail

Written communication

Time management

Job description

HRS Talent Solutions is seeking a Customer Service & Administrative Support Assistant for remote work in Napier, New Zealand. The role combines customer service support, administrative tasks, data entry, online workflow coordination, and general office support, with training provided.

The position is entry level and well suited to organized candidates who follow instructions carefully, maintain accuracy, and communicate clearly in writing.