Regional Pallet Team Leader

Team Global Express; Auckland; On-site; NZD 85,000 - 110,000; Full time

Benefits offered by this job

Free staff car parking

Onsite cafeteria

Multinational opportunities

Staff welfare trust

Discounted holiday homes

Job summary

Team Global Express NZ is seeking a Regional Pallet Team Leader in Otahuhu to lead a high‑performing pallet team, ensure consistent processes across the network and use data‑driven insights to identify risks, trends and opportunities for improvement.

You will coach Pallet Coordinators, drive operational performance, manage escalations, and build strong relationships with operations, sales and finance. This role requires strong Excel and reporting skills to deliver measurable results.

Qualifications

• Experience with pallet management, CHEP, Loscam or related asset control systems.
• Experience leading or coaching teams in a transport, logistics, supply chain or operational environment.
• Strong analytical and problem‑solving skills.
• The ability to influence stakeholders and drive accountability across a business.
• Experience working with operational reporting and performance metrics.
• Excellent communication and relationship‑building skills.
• A continuous improvement mindset and passion for delivering results.
• Strong Microsoft Excel and reporting capability.

Responsibilities

• Lead, coach and develop a team of Pallet Coordinators.
• Drive operational performance and prioritise team workloads across the network.
• Monitor reporting, trends and business performance to identify opportunities.
• Build strong relationships across operations, sales, finance and customers.
• Identify opportunities to improve processes, compliance and reporting.
• Support cost reduction and continuous improvement initiatives.
• Manage escalations and resolve complex operational issues.

Skills

Leadership

Pallet management

Analytical skills

Excel

Reporting

Stakeholder management

Communication

Continuous improvement

Tools

CHEP

Loscam

Job description

Connecting people and communities| Driving eCommerce | Moving New Zealand

Team Global Express NZ delivers freight forwarding, end-to-end transport services, and comprehensive logistics solutions to customers operating across New Zealand from Kaitaia to Invercargill.

We have an exciting opportunity for a Regional Pallet Team Leader to join our team in Otahuhu!

About the role - Mō te tūranga

In this hands‑on leadership role, you’ll be responsible for leading a high‑performing team, supporting consistent processes across the network and using data‑driven insights to identify risks, trends and opportunities for improvement. Working across multiple areas of the business, you’ll influence outcomes, drive accountability and ensure pallet operations run efficiently and effectively.

Additional key duties below:

• Leading, coaching and developing a team of Pallet Coordinators
• Driving operational performance and prioritising team workloads
• Monitoring reporting, trends and business performance
• Building strong relationships across operations, sales, finance and customers
• Identifying opportunities to improve processes, compliance and reporting
• Supporting cost reduction initiatives and continuous improvement activities
• Managing escalations and resolving complex operational issues

What will you bring? – Ōu Pūkenga?

You’re a confident leader who enjoys empowering others, building relationships and driving results. You bring a strong operational mindset, commercial awareness and the ability to balance the detail with the bigger picture.

Additionally, you will need:

• Experience with pallet management, CHEP, Loscam or related asset control systems
• Experience leading or coaching teams in a transport, logistics, supply chain or operational environment
• Strong analytical and problem‑solving skills
• The ability to influence stakeholders and drive accountability across a business
• Experience working with operational reporting and performance metrics
• Excellent communication and relationship‑building skills
• A continuous improvement mindset and passion for delivering results
• Strong Microsoft Excel and reporting capability

Your Benefits - Ō Painga

You’ll be part of a team going places, building a legacy of best practice and working with people keen to draw on your expertise.

Additionally, you’ll get.

• Free staff car parking.
• Enjoy the convenience of our onsite cafeteria offering freshly prepared hot meals every day—subsidised to help you eat well and stay focused.
• To be part of a multinational business with opportunities across the Trans‑Tasman.
• Access to our staff welfare trust will cover 80% of your medical bills up to $1500 per year.
• Access to heavily discounted holiday homes across New Zealand.

Team Global Express is an Alcohol and Drug Free Workplace. Pre‑employment checks will include an MOJ, Drug & Alcohol Testing, Medical Assessment and Reference Checking.

Applicants must be eligible to work in NZ effective immediately.