Regional Operations Leader - Franchises & Retail (Travel)

Night 'n Day Foodstores; Dunedin; On-site; NZD 100,000 - 150,000; Full time

Job summary

Night 'n Day Foodstores in Dunedin seeks a commercially minded Regional Operations Manager to lead multi-site retail operations and support franchisees across the South Island.

Based in Dunedin with regular travel, you will partner with franchisees and the National Operations Manager to improve performance, implement projects and uphold brand standards.

You will coach teams, analyse KPIs, drive continuous improvement and ensure operational compliance.

Qualifications

• Experience in FMCG/retail operations or franchising.
• Strong business acumen with KPI data interpretation.
• Proven ability to improve operational performance across multiple locations.
• Excellent communication and relationship-management skills.
• Strong leadership with ability to influence business owners.
• Willingness to travel regularly across the South Island.

Responsibilities

• Support franchisees with business development and policy adoption.
• Coach on profitability, financial management and operational efficiency.
• Analyse KPIs and identify opportunities for sales growth and margin improvement.
• Assist rollout of new systems, products, and group initiatives.
• Lead communication between franchisees, suppliers and senior leadership.

Job description

Night 'n Day Foodstores in Dunedin seeks a commercially minded Regional Operations Manager to lead multi-site retail operations and support franchisees across the South Island.

Based in Dunedin with regular travel, you will partner with franchisees and the National Operations Manager to improve performance, implement projects and uphold brand standards.

You will coach teams, analyse KPIs, drive continuous improvement and ensure operational compliance.