Refugee Settlement Lead – Invercargill (6m)

New Zealand Red Cross; Invercargill City; On-site; NZD 60,000 - 85,000; Full time

Benefits offered by this job

Five weeks annual leave

Discounts on health insurance

Job summary

New Zealand Red Cross in Invercargill seeks a Settlement Lead with lived refugee experience to support newly arrived families from the Democratic Republic of Congo. You will link to mainstream services and help families navigate their new environment.

The role provides cross-cultural mentoring to staff, coordinates community orientation, raises awareness of refugee experiences, and supports providers to improve accessibility.

Qualifications

• Have refugee lived experience and comprehensive understanding of the resettlement process.
• Experience in refugee settlement and/or the social service, health or rehabilitation sectors.
• Relevant diploma or tertiary qualification (desirable).
• Experience in cross cultural service delivery and direct client contact with families and individuals who are marginalised, preferably from refugee backgrounds.
• Are fluent in English and Swahili languages of settling refugee background communities in Invercargill. Kinyarwanda, Kirundi and French languages would be an advantage.
• Good understanding of the New Zealand system and local social services.
• Ability to relate to, support and negotiate with people of different cultural and religious backgrounds.
• Good computer skills, including Excel, Word, email and database systems.
• Effective communication and relationship skills to network, establish and maintain effective partnership.

Responsibilities

• Provide generalist casework services to newly arrived refugee families from Democratic Republic of Congo.
• Provide language and cultural support alongside settlement case workers and social workers as required.
• Provide support, training and mentoring to new cross-cultural workers to promote best practice.
• Coordinate the orientation programme in the community.
• Contribute to opportunities for raising public awareness of the refugee experience.
• Contribute to development and training of mainstream service providers to promote full accessibility for clients.
• Provide a cross-cultural perspective and leadership to the wider Red Cross team.

Skills

refugee lived experience

cross-cultural experience

English proficiency

Swahili language

computer skills

Education

Diploma or tertiary qualification (desirable)

Tools

Excel

Word

Database systems

Job description

New Zealand Red Cross in Invercargill seeks a Settlement Lead with lived refugee experience to support newly arrived families from the Democratic Republic of Congo. You will link to mainstream services and help families navigate their new environment.

The role provides cross-cultural mentoring to staff, coordinates community orientation, raises awareness of refugee experiences, and supports providers to improve accessibility.