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Nacro; Canterbury; On-site; NZD 80,000 - 97,000; Full time

Job summary

Nacro is seeking a Service Lead to lead and motivate a team of Support Workers delivering high-quality supported housing and housing management services across South Kent, including Canterbury, Ashford and Folkestone. You will oversee services for vulnerable adults, ensuring support is safe, person-centred and responsive to individual needs.

The role covers staff leadership, safeguarding, support planning, service performance, contractual compliance and financial targets, with development of

Job description

As a Service Lead, you will lead and motivate a team of Support Workers to deliver high-quality supported housing and housing management services across South Kent, covering Canterbury, Ashford and Folkestone. You will oversee services for vulnerable adults, including people on bail, prison leavers and those involved in the criminal justice system, ensuring support is safe, person-centred and tailored to individual needs.

You will be responsible for staff leadership, safeguarding, support planning, service performance, contractual compliance and financial targets. The role also involves developing effective relationships with commissioners and partner agencies, managing rotas and participating in the CAS-2 on-call rota. Regular travel across the area, including visits to staff and properties, will be required.

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Service Lead

Company: Nacro

Salary: from £37,781 a year

Hours: Full-time

Location: Canterbury

Working pattern: Field-based

Job type: Permanent

Summary

As a Service Lead, you will lead and motivate a team of Support Workers to deliver high-quality supported housing and housing management services across South Kent, covering Canterbury, Ashford and Folkestone. You will oversee services for vulnerable adults, including people on bail, prison leavers and those involved in the criminal justice system, ensuring support is safe, person-centred and tailored to individual needs.

You will be responsible for staff leadership, safeguarding, support planning, service performance, contractual compliance and financial targets. The role also involves developing effective relationships with commissioners and partner agencies, managing rotas and participating in the CAS-2 on-call rota. Regular travel across the area, including visits to staff and properties, will be required.

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.