Quality Operations Manager

Abbott Laboratories; New Zealand; Remote; NZD 120,000 - 180,000; Full time

Benefits offered by this job

Medical insurance

Wellbeing support

Career development

Job summary

Abbott Laboratories in New Zealand seeks a Quality Operations Manager to develop and implement quality assurance strategies, lead quality operations, and ensure compliance across laboratories, clinical studies and production processes.

You will coordinate audits, manage quality control activities, and lead a high-performing team while upholding Abbott values and safety standards in a dynamic healthcare environment.

Qualifications

• Bachelor’s degree in scientific or technical discipline or equivalent.
• Strong judgment, problem-solving and decision-making skills.
• Effective written and verbal communication with strong interpersonal ability.
• Well-organized and tech-savvy with regulatory knowledge related to the role.

Responsibilities

• Develop and implement quality assurance strategies and regulations.
• Assess risks, ensure compliance and provide recommendations.
• Oversee quality control across laboratories studies, clinical research, testing, operations, materials, production, finished product or services.
• Facilitate audits and regulatory inspections.
• Coordinate with external vendors to meet quality standards.
• Lead quality trainings and development of a high-performing team.
• Ensure compliance with ISO and Abbott policies and safety requirements.

Skills

Judgment

Problem solving

Decision making

Communication

Organization

Tech-savvy

Interpersonal skills

Education

Bachelor’s degree in scientific/technical discipline

Job description

Descritivo de Cargo Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology. Our nutrition business develops science-based nutrition products for people of all ages, from helping babies and children grow, to keeping adult bodies strong and active. Millions of people around the world count on our leading brands, including Similac®, PediaSure®, Pedialyte®, Ensure® and Glucerna®, to help get the nutrients they need to live their healthiest life. Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life.

You will have access to:

• Career development with an international company where you can grow the career you dream of.
• Benefits that support you and your family to stay healthy, financially secure, and supported throughout life's journey, including comprehensive medical insurance coverage, wellbeing support, and competitive rewards that recognize your contributions.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

The Opportunity

As the Quality Operations Manager, you will be responsible for developing and implementing quality assurance strategies and regulations while leading quality operations activities, ensuring compliance, facilitating audits and inspections, managing quality control processes, and leading a high-performing team.

What You’ll Do

• Develop and implements quality assurance strategies and regulations.
• Assesses potential risks, ensures compliance and gives recommendations.
• Takes responsibility for all quality control aspects of the process (laboratories studies, clinical research, testing, operations, raw materials, production, finished product or services).
• Facilitates audits and regulatory inspections.
• Liaises with external vendors, contractors or suppliers to ensure that their products or services meet the organization's quality standards.
• Coordinates quality trainings.
• You may be required to work outside of your ordinary hours of work to participate in essential training, team meetings, customer events or trade shows/conferences. These events may take place on an evening and/or weekend.
• Lead, develop and manage an effective, engaged and motivated team.
• Maintain a supportive, collaborative working environment in line with Abbott core values.
• Address any conflict or potential issues sensitively and as they arise and in accordance with policies and procedures.
• Coordinate and oversee employee training and development and equipping with the resources available at Abbott to support their career.
• Review, assess and action requests such as leave approvals and expense management, ensuring company policy is adhered to.
• Attend regular departmental meetings with relevant manager/supervisor to build in continuous feedback mechanisms.
• Meet the requirements of ISO by complying with all relevant Quality policies and procedures to ensure the Quality objectives of the business are met.
• Comply with all relevant company Occupational Health, Safety and Environmental policies, procedures, and work practices with the intent of preventing or minimising accidental exposures to self, colleagues and/or the environment.
• Ensure any PPE provided by Abbott is worn.
• Report any accidents or incidents within 24 hours and notify your manager.
• Ensure all activities carried out by self and others are in accordance with legislative employment policies, health & safety requirements and global policy.
• Promote a standard of excellence for quality and customer focus at Abbott.
• Uphold the Abbott Code of Business Conduct.
• Live our Abbott Values – Pioneering, Achieving, Caring, Enduring.
• Maintain up-to-date knowledge of Abbott standard operating procedures and policies and always ensure compliance.
• Ensure your company-related activities comply with relevant Acts, legal demands and ethical standards.

Requirements

• Bachelor’s degree in scientific or technical discipline OR an equivalent combination of education and work experience.
• Demonstrates strong judgment, problem-solving, and decision-making skills.
• Communicates effectively (written and verbal) with strong interpersonal and consulting ability.
• Well‑organized and tech‑savvy.
• Excellent technical and regulatory local knowledge as it relates to the role.

Location

This position is based in Pokeno, New Zealand. Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life.

Equal Opportunity

Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

Base Pay

The base pay for this position is N/A In specific locations, the pay range may vary from the range posted.

Family de Cargo

Operations Quality Divisão ANSC Nutrition Supply Chain Localidade New Zealand > Waikato: Pokeno Plant Localidades Adicionais Turno de Trabalho Standard Viagem Not specified Vigilância médica Not Applicable Atividades de trabalho significativas Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day) A Abbott significa o poder da saúde. Por mais de 125 anos, a Abbott tem ajudado as pessoas a alcançar seu potencial - porque uma saúde melhor permite que indivíduos e comunidades vivam melhor. Com uma rede global e diversificada, que serve clientes em mais de 160 países, criamos novas soluções - em todo o espectro da saúde, em todo o mundo, para todas as fases da vida. Seja através da próxima geração de equipamentos de diagnóstico, dispositivos médicos para estilos de vida em transformação, nutrição baseada em ciência, ou novas reformulações, estamos desenvolvendo tecnologias mais inovadoras e revolucionárias na área da saúde para que indivíduos vivam melhor e com mais saúde. Os colaboradores da Abbott vêm trabalhar todos os dias com energia, entusiasmo e comprometimento com o intuito de promover a saúde e o bem‑estar de milhões de pessoas. Eles superam os limites para ajudar a gerenciar e tratar alguns dos maiores desafios de saúde da vida. Convidamos você a explorar as oportunidades na Abbott, a ver se seus talentos e aspirações de carreira podem se encaixar com as nossas vagas. A Abbott é uma empresa que oferece oportunidades iguais e acolhe e incentiva a diversidade em nossa força de trabalho. Siga-nos: Facebook LinkedIn YouTube Twitter