Quality Manager – Compliance

Synlait Milk Limited (NS); Dunsandel; On-site; NZD 90,000 - 130,000; Full time

Benefits offered by this job

Free parking

Staff bus

State-of-the-art facilities

Work-life flexibility

Brand discounts

B Corp certified

Job summary

Synlait Milk Limited in Canterbury is seeking a Quality Manager - Compliance on a fixed-term maternity cover to drive China SAMR registration renewal, maintain audit readiness, and close quality and compliance actions across the business. The role requires in-depth knowledge of food safety, regulatory requirements, and bilingual communication in English and Mandarin to support SAMR audits.

You will partner with teams to prepare documentation, review procedures, and promote audit-ready ways of

Qualifications

• Significant experience in quality and compliance within dairy or a regulated industry.
• Experience preparing for audits, following up actions and ensuring documentation is complete.
• Knowledge of food safety, quality systems and regulatory requirements; China market knowledge is a bonus.
• Fluency in English and Mandarin for clear technical communication between teams.
• Formal auditing qualification and relevant tertiary degree.
• Ability to engage across teams and drive action completion.

Responsibilities

• Lead China SAMR registration renewal quality-related activities and ensure understanding of requirements.
• Follow up audit actions, track progress, and collate information for audits.
• Review procedures, reports, and supporting documentation for clarity and audit readiness.
• Support business projects by advising on quality and compliance implications.
• Support English and Mandarin communications for SAMR audits.
• Identify gaps, track improvements, and promote compliant ways of working across Synlait.

Skills

Quality & compliance

Audit readiness

Cross-functional collaboration

Bilingual English/Mandarin

Education

Tertiary qualification

Auditing qualification

Job description

Jora New Zealand will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

At Synlait, we're passionate about making high-quality nutrition products that make a real difference around the world. Guided by our Synlait Spirit, we're looking for a Quality Manager - Compliance to join our team in a fixed-term maternity cover role. This role will support our China SAMR registration renewal work, help keep us audit-ready, and work with teams across the business to close out important quality and compliance actions.

This opportunity is ideal for a quality and compliance professional who can understand detailed requirements, explain them clearly, and turn them into practical actions. You will work closely with teams across the business to make sure the right records, processes and supporting information are in place when needed.

What you'll be doing

In this role, you'll help keep important quality and compliance work moving, including China SAMR registration renewal, audit readiness and wider compliance activities. You'll:

• Lead China SAMR registration renewal quality-related activities and support the business to understand and meet relevant quality and compliance requirements.
• Follow up audit actions, track progress, and help gather the information required to demonstrate that all relevant compliance and audit readiness actions, including SAMR requirements, have been completed.
• Where required for compliance activities and audit preparation, review procedures, reports, and supporting documentation to ensure they are clear, complete, and ready for audit or regulatory review.
• Support business projects by helping teams understand and consider relevant quality and compliance requirements.
• Support communication in English and Mandarin Chinese, including reviewing translated documents and assisting teams to prepare clear and accurate information for SAMR audits.
• Assist teams in preparing for audits by providing guidance on the information required and how it should be presented.
• Support the business to strengthen quality and compliance by helping identify gaps, track improvement actions, and promote audit-ready and compliant ways of working across Synlait.

What you'll bring

We're looking for someone who brings sound quality and compliance experience, strong follow-through and the ability to work well with a range of people. You'll have:

• Significant experience in quality and compliance within dairy, infant formula, food manufacturing, FMCG or a related regulated industry.
• Experience preparing for audits, following up actions and checking that the right supporting information is available.
• Knowledge of food safety, quality systems and regulatory requirements. Experience with China market requirements would be an advantage.
• Fluency in both Mandarin Chinese and English, with the ability to support clear technical communication between teams.
• A relevant tertiary qualification and formal auditing qualification.
• Confidence working across different teams, building good relationships and following up actions to completion.
• Good attention to detail when reviewing documents, reports, action lists and translated information.

About us

Synlait is a dynamic, purpose-led milk nutrition company that is Doing Milk Differently for a Healthier World!

We pride our organisation as being different and allowing our spirit to drive our success, shifting perceptions and driving value through new thinking and a new attitude.

You’ll be joining down-to-earth, authentic people working together to create the very best in milk nutrition as we combine expert farming with innovative thinking and state-of-the-art processing to produce a range of nutritional milk products for our global customers.

We will challenge you by providing the opportunities you’ve been seeking to expand your career; we believe that everyone brings unique experiences and perspectives to the table so arecommitted to creating an inclusive workplace and embrace diversity to drive innovation and business success.

What we offer

• Partnered with top brands for great benefits and discounts
• Free parking
• Access to our free staff Synlait bus, leaving from Rolleston multiple times daily
• State-of-the-art facilities with hush rooms for quiet work, drop-in meeting spaces, ample meeting rooms, training room facilities, and a cafeteria that would rival many.
• Work-life flexibility
• Social Club membership opportunities
• B CorpTM certified

Together we will continue to create a workplace where everyone can thrive and contribute their best.