Public Area Attendant

Hind Management; Queenstown; On-site; NZD 34,000 - 49,000; Full time

Benefits offered by this job

Discounts at hotels/restaurants/spas

Staff, family and friends rates

Free onsite parking

Rewards & recognition events

Wellbeing programme with health-insur.

Training towards NZQA qualifications

Life Insurance & Digital Will

Job summary

Sudima Queenstown Five Mile Hotel, operated by Hind Management, is seeking a Public Areas Attendant. The role offers a minimum of 30 hours per week with pay of $25.50 per hour. Join a team focused on exceptional service and maintaining high hotel standards across guest areas.

Ideal candidates will have at least 3 months in a similar role, strong attention to detail, and a commitment to guest satisfaction. NZ work eligibility is required. Training and progression opportunities are available.

Qualifications

• Minimum of 3 months experience in a similar role.
• Available to work a minimum of 30 hours per week across a roster (including weekends and public holidays).
• Exceptional grooming and hygiene standards.
• Valid Right to Work in NZ.

Responsibilities

• Clean back of house areas.
• Maintain front of house public areas including the gym.
• Carry out extra duties and special cleaning as directed.
• Perform related duties and projects as assigned by Supervisors.

Skills

Attention to detail

Team player

Customer service

Job description

We are looking for passionate Public Are Attendant to work in Sudima Queenstown Five Mile Hotel

The Public Areas Attendant will consistently provide exceptional level of service that exceeds the expectations of our guests. Whilst the below duties are specific to the role, it would be expected that on occasion, you would work in other departments.

Responsible for ensuring that guest rooms and public areas of the Hotel are clean ensuring the Hotel is maintained to a high standard at all times. Sudima Hotel employees are here to ensure our guests make the most of their stay. We have one passion. You – we care, we do the right thing, and we work together – you are expected to demonstrate these values in your day-to-day interaction with guests and employees.

This is a full time permanent position with a minimum of 30 hours per week. This role pays $25.50 per hour.

Responsibilities | Ngā haepapa

If you are a great team player, enjoy working in a busy environment, and have a great eye for details, keep reading!

• Responsible for cleaning all back of house areas.
• Clean and maintain well-presented front of house public areas including the gym.
• Carry out extra duties and special cleaning as directed.
• Perform related duties and special projects as assigned by the Executive Housekeeping Manager/Supervisors.
• To provide a warm, friendly welcome whenever you contact a guest and assist with directions if needed. To carry out work in a manner least affecting guests.
• To ensure and maintain the security of the personal information of guests and team members of the hotel. Report all items of value left by guests and submit to lost & found with information of room number and location found.
• Clean and service guest rooms and public areas according to the hotel’s standards and procedures, and use correct cleaning chemicals for designated surfaces, according to H&S regulations and hotel requirements.
• Maintain a positive, upbeat attitude when communicating with co-workers and management.

About you | Ko koe tēnei

• A minimum of 3 months experience in a similar role
• Available to work a minimum of 30 hours flexibly across a rostered working week (Including weekends and public holidays)
• Takes pride in work and has exceptional attention to detail
• Ability to remain calm under pressure, spot and resolve problems efficiently
• Willing to go the extra mile to ensure guests make the most of their day
• Exceptional grooming and hygiene standards
• Valid Right to Work in NZ

We are all valued | He kura te tangata

• Discounts at our hotels, restaurants and spas across our network
• Staff, family and friends rates at our hotels
• Free onsite parking
• Excellent reward & recognition events
• Service and anniversary gifts and benefits
• Wellbeing programme including Health insurance discounts
• Paid training and individual Employee Development Plans
• Training towards NZQA qualifications and our very own online digital learning platform
• Free Life Insurance, Digital Will & Best Doctors teleservice after 3 months of employment

Who We Are - Ko Wai Mātou

Here at Sudima Hotels, we have one passion, you! We care, we do the right thing and we work together. As a Sudima team member, you will demonstrate these values with your day-to-day actions, however great or small.

We believe 'We Are all Valued - He Kura te Tangata', and our success is a direct reflection of our people and our company culture. Awarded ‘Inclusive Workplace’ at the 2026 Diversity Awards, our people love coming to work every day and we think you will too!

Hind Management, the company behind Sudima Hotels, operates award-winning hotels, restaurants, bars and spas across New Zealand. Manaakitanga is at the heart of everything we do, guiding our commitment to exceptional hospitality, sustainability, and caring for our people and planet.

Nau mai, haere mai, tauti mai!

At Hind Management, we celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of diverse backgrounds, including disabled and neurodivergent candidates.

E manawanui ana tātou - We care

Ka mahi tahi tātou - We work together

Ka whai tātou i te tika - We do the right thing

He kura te tangata - We are all valued