Project Manager / Technical Customer LiaisonJoin Fairview Kapiti Aluminium Windows & Doors
Fairview Kapiti is a leading manufacturer and supplier of premium aluminium windows and doors, delivering quality solutions for residential renovations, replacement projects, new builds, and high-end architectural homes throughout the Wellington, Wairarapa and Manawatu regions.
With manufacturing and showroom facilities on the sunny Kapiti Coast.
We are seeking a motivated, technically capable, and customer-focused Project Manager / Technical Customer Liaison to join our team.
Working closely with our Managing Director and Production Manager, you will play a critical role in ensuring projects are delivered smoothly from initial handover through to successful completion. This role combines technical expertise, project coordination, and customer relationship management, making it ideal for someone with aluminium joinery or construction industry experience who enjoys working with people as much as managing projects.
About the Role
- Manage multiple projects from quotation acceptance through to final completion.
- Act as the primary point of contact for customers throughout the project lifecycle.
- Build strong relationships with homeowners, builders, architects, designers, installers, and suppliers.
- Review and interpret architectural drawings, specifications, and technical documentation.
- Ensure project requirements are clearly communicated to production and installation teams.
- Coordinate scheduling, site measures, manufacturing timelines, deliveries, and installations.
- Monitor project progress and ensure milestones are achieved.
- Resolve technical queries and project challenges efficiently and professionally.
- Assist in maintaining high standards of quality, customer satisfaction, and health and safety compliance.
- Work collaboratively with internal teams to ensure projects are delivered on time and to specification.
About You
- Experience within the aluminium windows and doors industry, joinery sector, or a related construction field.
- Previous project management, project coordination, or customer-facing technical experience.
- The ability to confidently read and interpret architectural plans and technical drawings.
- A sound understanding of New Zealand construction methods and building practices.
- Excellent communication and customer service skills.
- Strong problem-solving abilities and attention to detail.
- A practical, proactive, and highly organised approach.
- The ability to manage multiple priorities and stakeholders simultaneously.
- A strong commitment to workplace health and safety.
- Reliability, integrity, and a positive attitude.
- The ability to work independently while contributing positively to a close-knit team.
- Physical fitness to assist with occasional site visits and light lifting when required.
What We Offer
- A friendly, supportive, and team-oriented work environment.
- The opportunity to work alongside experienced industry professionals.
- Competitive remuneration based on skills and experience.
- Ongoing training and professional development opportunities.
- Secure, long-term employment within a growing and respected business.
- Variety and autonomy in your day-to-day work.
- The chance to contribute directly to the success of exciting residential and architectural projects.
- A strong commitment to maintaining a safe and healthy workplace.
Who This Role Would Suit
- An experienced aluminium joinery estimator, fabricator, detailer, or installer looking to progress into project management.
- A construction project coordinator seeking a more technically focused role.
- A site foreman or supervisor looking to transition into an office-based project management position.
- A building industry professional with excellent customer relationship skills.
- Someone who enjoys balancing technical problem-solving with delivering outstanding customer service.