Programme Facilitator - Waikato

CGR Services; Auckland; On-site; NZD 71,000 - 89,000; Full time

Job summary

Ara Poutama Aotearoa is seeking an experienced Programme Facilitator to work with people in our management within our Prisons and out in the community, delivering clinically designed therapeutic programmes, either individually or with a co-facilitator.

You will actively listen, understand participants and help them gain insight into their harmful behaviours, while reflecting on your practice and collaborating with others to support positive change.

Qualifications

• Experience facilitating therapeutic programmes in prison or community settings.
• Ability to actively listen and build strong relationships with participants.
• Knowledge of Maori culture and Kaupapa Maori practices.
• Willingness to receive feedback and reflect on practice.
• Excellent verbal and written communication.
• Eligibility: NZ citizenship or NZ residency, or Australian citizen/resident with current visa; valid NZ driver licence.

Responsibilities

• Deliver clinically designed therapeutic programmes individually or with a co-facilitator.
• Help participants understand and address causes of their offending to create crime-free futures.
• Motivate and work alongside others to support positive changes in participants' lives.
• Collaborate with management and adapt approaches for diverse participants.

Skills

Active listening

Communication

Relationship building

Kaupapa Maori knowledge

Reflective practice

Verbal & written communication

Job description

“Ehara taku toa I te toa takitahi empa he toa takitini” (My strength is not the strength of my own, but the strength of many) We’re in the business of facilitating positive change. If that sounds like something you are interested in, please read on.

• Full time
• Permanent Role
• Based in Hamilton, with travel required at times across the Waikato region

Mōl te tūu | About the role

Our Programme Facilitators work with the people in our management within our Prisons and out in the community helping them to understand and address the causes of their offending to assist them to create crime-free futures. They do this through delivering a range of clinically designed therapeutic programmes, either individually or with a co-facilitator. We appreciate the different skill set within our team who come from different backgrounds, cultures, education, and experience – they all share the ability to motivate and work alongside others to support them to make positive changes in their lives.

Mōlōz | About you

We’re looking for an experienced and trained facilitator; you may be someone who is considering a move to the mighty Waikato. You are someone who can actively listen and understand those we work with and are keen to help them gain insight into their harmful behaviours. To undertake this role, you will need to be comfortable walking alongside people on their journey and consistently reflecting on your own practice. You will have demonstrated experience in a similar role.

Ngă pūu me ngă wheako | Skills and experience

• Are effective listeners and communicators and who can build strong positive relationships with participants and other stakeholders
• Have knowledge of, or are willing to learn about Maori culture, protocols and peoples and apply Kaupapa Maori practice in your work
• Have life experience that means you can work effectively with people from diverse backgrounds and ethnic groups
• Are comfortable having their practice viewed and are receptive of regular feedback on their practice
• Have good verbal and written communication skills

Applicants must be a NewZealand citizen, NewZealand Resident Permit holder, Australian citizen or an Australian resident who holds a current Australian Resident Return Visa. Applicants must also hold a full NZ driver licence.

Utu ā-tau | Salary

The salary band for this role is $70,825-$89,406. Appointment and remuneration will reflect skills and experience relevant to the role.

Mō matou | About us

Ara Poutama Aotearoa is a name that has been gifted to us and is our commitment to improving the oranga and safety of the people, whănau, and that of the communities we serve across the motu. As a values-led organisation, we use the principles of rangatira (leadership), manaaki (respect), wairua (spirituality), kaitiaki (guardianship) and whanau (relationships) to shape how we work and deliver the outcomes in our strategy - Hokai Rangi (https://arapoutama.page.link/Eit5).

Applications close 18 September 2026